DoorDash - Horrible experience from Alfawal online order!
Yes I did. Yesterday--do you have record of my experience?
Alfawal Restaurant.
Placed order--given delivery time frame, saw Door Dasher, Paul O was to deliver order, and when the time frame became grossly overdue, the order vanishes, after the time of delivery, and my concerns for it's whereabouts.
I received order confirmation at 8:01pm, and at 9:03, when I tried to get an answer as to the order's whereabouts, nothing worked--everything malfunctioned--tried to contact support, and there was none. The order essentially vanished, only after it was clear they were not going to deliver on time, and at all--like the restaurant arbitrarily decided it wasn't important enough, leaving me with a lasting impression...
Reason of review: Poor customer service.
Preferred solution: Let the company propose a solution.
Location: London, Ontario
Thank You for Your Reply! We are processing your message.
Comments
Please avoid publishing any personal information and promotional content