Driver picked up my food, which was 5 blocks from my condo, while I was hosting family from out of town. Cancelled my first order.
Ok. Reordered from another restaurant, literally down the steeet. Dashed took over 50 minutes to get food to my door. Only when it got here, it was someone else’s order...
I received no apology for the mix up, only a nasty attitude from Imani, telling me that she would have been faster had I not been “blowing her up” - I called her phone twice and sent her a text to see what was going on with no response. She delivered $60 worth of pizza to the wrong location and decided it was my fault. I’ll never use this company again. Grubhub has been a reliable go to for years, not sure why I decided to give this a try.
Terrible customer service tried to give me $35 instead of refunding me the full amount. Seriously terrible.
Product or Service Mentioned: Doordash Vehicle Driver.
Reason of review: Poor customer service.