DOORDASH - I paid 144.00 and one of the Surf and Turf dinners was missing and the Smores order was missing
2 items were missing and this is the 2nd time in the last 6 months that my order was miss delivered. I contacted doordash and I spoke to Jose and he said that the best that he could do was to offer a refund for the missing items and give me a 5.00 credit.
I will never use doordash again. I feel very sad that this is how doordash treats their customers. I would have felt better if he had offered a refund and a meal credit.
I feel really sad because I paid 144.00 for a meal that I did not get and I am very hungry. I made sure that my little girl ate the food that was delivered so that she would not go to bed hungry.
Product or Service Mentioned: Doordash Delivery Service.
Reason of review: Problem with delivery.
Monetary Loss: $56.
Preferred solution: Refund for the price of the food that I did not get and a meal credit.
DOORDASH Pros: Food is good if you get it.
DOORDASH Cons: Paying for food and not getting it.