State: Illinois City: Chicago Product: Doordash Delivery Service Clear all filters (69 of 5474 reviews match)
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DoorDash in Chicago, Illinois - My 3 canceled orders and my refund

I need my money for 3 canceled orders
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Review
#1651439 Review #1651439 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Order processing issue

DoorDash in Chicago, Illinois - You suck

1.0
Details
Cant get in touch with anyone, phone busy all the time, over an hour delay. Horrible service never using again
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Review
#1648232 Review #1648232 is a subjective opinion of poster.
Service
Doordash Delivery Service
Cons
  • Suck
Reason of review
Order processing issue
Preferred solution
Full refund
Tags
  • They Suck 84009

DoorDash in Chicago, Illinois - Food is way delayed

1.0
Details
Food is incredibly delayed after it stated that driver was 2 minutes away. Then there was a message that said call for eta. I wanted to just cancel but since it says “started preparing” that they’ll still charge me. Waiting on hold to talk to someone for twenty minutes right now. Last time I ever use this ridiculous app.
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Review
#1648216 Review #1648216 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Order processing issue

DoorDash in Chicago, Illinois - Times changed from 9 min a min ago to 30min

DoorDash - Times changed from 9 min a min ago to 30min
DoorDash - Times changed from 9 min a min ago to 30min
Food is cold and and utensils. I tried to call door dash to cancel but on hold for 15min. Food pulled in this vehicle and driver said his been outside we’re i was for the past 30min
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Review
#1609673 Review #1609673 is a subjective opinion of poster.
Service
Doordash Delivery Service
Pros
  • Called cs they hung up
Reason of review
Poor customer service
Loss
$20

DoorDash in Chicago, Illinois - Food not delivered

I want my money back, food never delivered.
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Review
#1609145 Review #1609145 is a subjective opinion of poster.
Service
Doordash Delivery Service
Pros
  • Terrieble
Cons
  • Card was charged regardless that order never processed
Reason of review
Order processing issue

DoorDash in Chicago, Illinois - Two Orders Not Delivered

We placed two orders and neither have been delivered. We would like a refund.
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Review
#1609107 Review #1609107 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Problem with delivery
Loss
$85
Preferred solution
Full refund

DoorDash in Chicago, Illinois - My food never came

I called the person at 6:50 and he told me my food was coming and it was still being cooked but my food never came.
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Review
#1599115 Review #1599115 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Order processing issue

DoorDash in Chicago, Illinois - Over one hour food not picked up

1.0
Details
I canceled the order because you dasher would not have come for another 2 hours. Your service sucks
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Review
#1599080 Review #1599080 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Problem with delivery
Loss
$19
Preferred solution
Full refund

DoorDash in Chicago, Illinois - Never received my order

And it won’t let me chat with a agent refund my money or I’m suing
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Review
#1597084 Review #1597084 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Order processing issue

Contact DoorDash Customer Service

Mailing Address:
DoorDash, Inc.
116 New Montgomery Street 4th Floor
San Francisco, California 94105
United States
Phone:
(650) 681-9470
All DoorDash Contacts

DoorDash in Chicago, Illinois - Did not receive order

3.5
Details
Problem is the driver can’t wait and runs off and does not give the order. There should be a required wait time longer than 1 minute. At least 10 minutes.
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Review
#1585179 Review #1585179 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Problem with delivery
Loss
$21
Preferred solution
Full refund