State: Illinois City: Chicago Product: Doordash Home Delivery Service Clear all filters (2 of 51 reviews match)
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1.9
Details
I received 2 messages from DoorDash telling me to contact my lost driver - neither time did he answer. Also, I'm not sure how he got lost when he literally just picked up the food, unless that status update was a lie. I'm thirty minutes away, how did he get lost 5...
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Review
#1236305 Review #1236305 is a subjective opinion of poster.
Service
Doordash Home Delivery Service
Pros
  • Delivery people
  • Variety
  • Believing that i was about to eat food
Cons
  • Being ripped off
  • Being left hungry with no compensation after an extended wait
  • Not receiving food
Reason of review
Multiple issues: Poor customer service, bad quality, problem with delivery, pricing issue, not as described, defective, cancellation policy.
Loss
$100
Preferred solution
Let the company propose a solution
Tags
  • Doordash Markup
  • Unethical Hiding Of Fees
1.1
Details
Hello- We placed a dinner order through your service, received an email confirmation and never received our meal.After waiting for well over an 1 1/2 hr for our order, we tracked our order which stated was never placed. We contacted the restaurant and they never got...
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Review
#1202876 Review #1202876 is a subjective opinion of poster.
Service
Doordash Home Delivery Service
Reason of review
Order processing issue

Contact DoorDash Customer Service

Mailing Address:
DoorDash, Inc.
116 New Montgomery Street 4th Floor
San Francisco, California 94105
United States
Phone:
(650) 681-9470
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