State: Illinois City: Chicago Product: Doordash Vehicle Driver Clear all filters (5 of 455 reviews match)
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DoorDash in Chicago, Illinois - Driver left without giving my food

5.0
Details
Customer service rep gave me a refund. I’m placing the order once again. They need to train the drivers more.
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Review
#1567245 Review #1567245 is a subjective opinion of poster.
Service
Doordash Vehicle Driver
Reason of review
Problem with delivery

DoorDash in Chicago, Illinois - Order never came

The driver said he was by a train and couldn’t get around so he cancelled my order as unavailable!!
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Review
#1472378 Review #1472378 is a subjective opinion of poster.
Service
Doordash Vehicle Driver
Reason of review
Problem with delivery

DoorDash in Chicago, Illinois - An hour and a half still no food

1.9
Details
Driver shows up after 1 hour and 36 min and then tells me to “{{Redacted}}” ( I was on the phone with the door dash team and they heard it) I called customer service and they stated they could not provide me with a refund. I want a full refund!!
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Review
#1391495 Review #1391495 is a subjective opinion of poster.
Service
Doordash Vehicle Driver
Reason of review
Poor customer service
1.5
Details
I ordered for the first time from Doordash, and the driver STOLE MY FOOD. I placed my order at about 9pm. The Doordash page popped up, letting me know my order should be delivered by 9:58pm, and that it was "received by restaurant". At 9:13pm, the page switched, asking...
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16 comments
Anonymous
#1746265

Just happened to me today it said my order was here but I got outside and there’s nothing. I called Customer Service they were going to do an investigation and they were delivered my food and are giving me a $10 credit.

It better show up this time. I’ve used DoorDash multiple times and this is never happened to me before.

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Review
#1066973 Review #1066973 is a subjective opinion of poster.
Service
Doordash Vehicle Driver
Pros
  • That i may receive a refund
Cons
  • Excuses made for the dasher
  • Not receiving what i paid for
  • Failed delivery
Reason of review
Problem with delivery
1.0
Details
they are getting stiffed big time. The Doordash people want all the tips for themselves and are extremely rude. On multiple occasions the Doordash drivers park in the "car side" and have the nerve to call the restaurant to have them bring it to them....only to have...
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1 comment
Anonymous
#1235680

I have worked for doordash and believe me we get the worst part of the deal. Most times you barely make minium wages not taking into account you still have to pay for gas, car maintenance and while waiting for orders you dont get laid.

I can deliver 2-3 orders every 2 hours because of long drives, traffic, dealing with finding parking in crouded areas and you can name it.

They pay is 5 dolars per delivery and 80% of the times the tips is 1-5 dolars no matter how big the order is or how much time i invested. I do it because it gives me some extra cash but it's really bad business for the drivers.

Review
#935585 Review #935585 is a subjective opinion of poster.
Service
Doordash Vehicle Driver
Reason of review
Poor customer service

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DoorDash, Inc.
116 New Montgomery Street 4th Floor
San Francisco, California 94105
United States
Phone:
(650) 681-9470
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