State: Illinois Product: Doordash Customer Care Clear all filters (76 of 2558 reviews match)
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DoorDash in Schaumburg, Illinois - Wrong order and bad service

4.5
Details
DoorDash - Wrong order and bad service
DoorDash - Wrong order and bad service
Food was missing, cups of drinks were half way filled, and the driver was really sketchy
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Review
#1644273 Review #1644273 is a subjective opinion of poster.
Service
Doordash Customer Care

DoorDash in Chicago, Illinois - Never received starter kit

I call the number keep hanging up
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Review
#1639409 Review #1639409 is a subjective opinion of poster.
Service
Doordash Customer Care
Reason of review
Poor customer service
Preferred solution
I need my kit

DoorDash in Chicago, Illinois - Help me

Trying to set my account up for payment
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Review
#1611687 Review #1611687 is a subjective opinion of poster.
Service
Doordash Customer Care

DoorDash in Round Lake, Illinois - Dasher customer service

1.0
Details
I’ve tried to get a red card and bag for a long time and I’ve gotten nothing. Every time I call them they are no help at all. All I want is my bag and card so I can dash
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Review
#1610895 Review #1610895 is a subjective opinion of poster.
Service
Doordash Customer Care

DoorDash in Medinah, Illinois - Delivery issue

The service was horrible second day in a row where the dash or did not answer the phone call nor respond to this text message waited for two hours nothing not the best
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Review
#1609267 Review #1609267 is a subjective opinion of poster.
Service
Doordash Customer Care
Reason of review
Poor customer service

DoorDash in Chicago, Illinois - Horrid customer service 5th time calling

1.0
Details
It’s only 14 dollars to you guys but some gas to me....you guys have no help one bit on my issue I would like to speak with someone on the phone and not through an email. I have called 5 times now and not one person answered. I work for you guys please just give me my money I cannot go anywhere
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Review
#1593468 Review #1593468 is a subjective opinion of poster.
Service
Doordash Customer Care
Reason of review
Poor customer service
Loss
$14
Preferred solution
Full refund

DoorDash in Chicago, Illinois - Never received order

5.0
Details
They were very professional and gave me my estimated ETA, No complaints here
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Review
#1585261 Review #1585261 is a subjective opinion of poster.
Service
Doordash Customer Care
Reason of review
Good customer service

DoorDash in Chicago, Illinois - Lack of dasher support

1.0
Details
RIDICULOUS!! CANT SPEAK TO A HUMAN BEING TO RESOLVE ANYTHING!!
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Review
#1584168 Review #1584168 is a subjective opinion of poster.
Service
Doordash Customer Care
Cons
  • No actual customer solutions or service
Reason of review
Work Experience or Job Application
Tags
  • liars

DoorDash in Round Lake, Illinois - Entered wrong address

Cancelled order and issued a refund so I could order from the correct store.
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Review
#1582373 Review #1582373 is a subjective opinion of poster.
Service
Doordash Customer Care
Reason of review
Honest return, exchange or cancellation policy

Contact DoorDash Customer Service

Mailing Address:
DoorDash, Inc.
116 New Montgomery Street 4th Floor
San Francisco, California 94105
United States
Phone:
(650) 681-9470
All DoorDash Contacts

DoorDash in Roselle, Illinois - Refund money

Erica canceled order and returned my money
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Review
#1582229 Review #1582229 is a subjective opinion of poster.
Service
Doordash Customer Care
Reason of review
Honest return, exchange or cancellation policy