State: Illinois Product: Doordash Delivery Service Clear all filters (123 of 5425 reviews match)
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DoorDash in Chicago, Illinois - My 3 canceled orders and my refund

I need my money for 3 canceled orders
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Review
#1651439 Review #1651439 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Order processing issue

DoorDash in Chicago, Illinois - You suck

1.0
Details
Cant get in touch with anyone, phone busy all the time, over an hour delay. Horrible service never using again
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Review
#1648232 Review #1648232 is a subjective opinion of poster.
Service
Doordash Delivery Service
Cons
  • Suck
Reason of review
Order processing issue
Preferred solution
Full refund
Tags
  • They Suck 84009

DoorDash in Chicago, Illinois - Food is way delayed

1.0
Details
Food is incredibly delayed after it stated that driver was 2 minutes away. Then there was a message that said call for eta. I wanted to just cancel but since it says “started preparing” that they’ll still charge me. Waiting on hold to talk to someone for twenty minutes right now. Last time I ever use this ridiculous app.
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Review
#1648216 Review #1648216 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Order processing issue

DoorDash in Rochelle, Illinois - Driver refused to deliver

1.0
Details
Our business is located 50 ft from the street at the address given on the order. The driver called and refused to deliver my staff's food unless some goes to find him. Staff was busy working, that is why we ordered form Door Dash
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Review
#1646326 Review #1646326 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Order processing issue

DoorDash in Roselle, Illinois - Order

Placed order an hour ago Can’t find contact info in app 20 30 minutes wait in support line. Unacceptable wil never use again. Switching to Uber eats...
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Review
#1642288 Review #1642288 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Problem with delivery

DoorDash in Skokie, Illinois - It’s been over an hour for my food

5.0
Details
We got it canceled the food never came
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Review
#1638082 Review #1638082 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Problem with delivery
Preferred solution
Full refund

DoorDash in Elgin, Illinois - *** service

1.0
Details
Terrible service, this delivery company is terrible
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Review
#1627276 Review #1627276 is a subjective opinion of poster.
Service
Doordash Delivery Service
Pros
  • No pros
Cons
  • Never delivered
Reason of review
Problem with delivery
Loss
$5000
Preferred solution
Let the company propose a solution
Tags
  • Doordash Unhelpful

DoorDash in Roselle, Illinois - Customer complaint

1.8
Details
I ordered pizza that was messing and slide to the other side of the box with both pizzas. The pizza slides were on the other side of the box. And it was soooo messy and crusts and cheeses were mixed up on top of one another and I want my full refund back.
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Review
#1613971 Review #1613971 is a subjective opinion of poster.
Service
Doordash Delivery Service
Pros
  • Getting a refund
Cons
  • Unreliable
Reason of review
Damaged or defective
Loss
$70
Preferred solution
Full refund
Tags
  • Bad Customer Care

DoorDash in Chicago, Illinois - Times changed from 9 min a min ago to 30min

DoorDash - Times changed from 9 min a min ago to 30min
DoorDash - Times changed from 9 min a min ago to 30min
Food is cold and and utensils. I tried to call door dash to cancel but on hold for 15min. Food pulled in this vehicle and driver said his been outside we’re i was for the past 30min
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Review
#1609673 Review #1609673 is a subjective opinion of poster.
Service
Doordash Delivery Service
Pros
  • Called cs they hung up
Reason of review
Poor customer service
Loss
$20

Contact DoorDash Customer Service

Mailing Address:
DoorDash, Inc.
116 New Montgomery Street 4th Floor
San Francisco, California 94105
United States
Phone:
(650) 681-9470
All DoorDash Contacts

DoorDash in Winthrop Harbor, Illinois - Food is 2 hours late

My door dash order was placed at 12:42p..i rec’d a text advising that the order would arrive at 1:40-1:45p within the delivery window provided ay order...the window passed with the screen reading food was being prepared...subsequently the driver changed 7 times...a call to the restaurant was made at 2:30p and and we were told the food was ready for delivery...at approx 2:40p i checked on the app and it shows an 8th different driver with an new eta of 45 mins..our food is now scheduled to arrive at 3:30 pm more than 3 hours passed the order time and just of 2 hours passed the stated eta...
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Review
#1609287 Review #1609287 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Order processing issue