Los Altos, California
Not resolved
3.1
Details
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website
0 comments

Order delivered on time was incomplete missing one entree resulting in embarrassment to hostess in having to share with guests (2) what was delivered. Extra dip and tortilla chips were added which was not ordered.

Is restaurant to blame or Doordash for not checking order before delivery?

From now on I will count before driver leaves door!

Never had this happen before altho one order at one time was incorrect and Doordash and Restaurant immediately delivered correct items Better business attitude..

Have reported last night's incident to Doordash Customer Care and agreement was $5 credit !!!! Doesn't cover silly dinner party on account of mistake in forgetting one main item.

Product or Service Mentioned: Doordash Delivery Service.

Reason of review: Order processing issue.

Monetary Loss: $18.

Preferred solution: Full refund.

DOORDASH Pros: Choice of restaurants.

DOORDASH Cons: Wrong order.

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