Yonkers, New York
Not resolved
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Turnaround Time
Value for money

I have used Doordash once before with no problems. I ordered on 10/19 three items from Wendys.

Delivery person came with 2 items, one of them was a plain baked potato with nothing in it and the other item missing. I asked the delivery man about it and he said "I don't know, this is what they gave me " I asked if he checked the order before leaving and he just repeated the statement.

He then said I should call Wendy's myself and said "maybe they will give it to you NEXT TIME." I called customer service and, as per the representative, Wendy's AND the delivery man said I received the complete order and was "lying." The representative stated she will refund me some of the money. I will not be using Doordash again.

Product or Service Mentioned: Doordash Delivery Service.

Reason of review: Order processing issue.

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