Not resolved
3.3
Details
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website
0 comments

Ordered one hour before restaurant closes, proceeded to watch the App to see one by one the drivers disappearing as soon as they reach the restaurant. I figured there was probably something wrong and saw the driver's name changing each time on my App so I knew afterwards that it was either they rejecting my orders or didn't want to handle the responsibility of finding out the restaurant's 'closure'.

Only after the fourth driver did DoorDash send me an email about the restaurant's closure. They said they'll give me my refund and had $1.99 put into my account. Checked my Doordash account and saw 0 credits.

Waited a few days for that refund- only to find no refund at all. Thanks for taking my money guys.

Product or Service Mentioned: Doordash Delivery Service.

Reason of review: Order processing issue.

DoorDash Cons: Customer service lied to me.

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