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Dear Doordash,

Ive never seen a more unprofessional company. I have been driving for you since May 15th.

When I signed up I was told there was a $1,000 dollar bonus for completing 300 deliveries in 90 days. Yesterday I finished that on my 74th day. I contacted your service team to find out when the payment would come in. I was first told that it would be with next weeks paycheck.

I was then told that I would not going to be able to receive that money.

I had a sneaky suspicion that this would happen a couple weeks ago. So I contacted the support team and after about 30 minutes of trying to figure out what was going on- they assured me that as long as I complete the requirements I would receive the money and I just had to contact support when I finished. (Screenshots attached)

Fast forward to yesterday. I was told that my claim was moved to the escalation team.

An escalation team me ever contacted about 30 minutes later saying there was nothing they could do for me. I asked for a manager and was told they would be contacting me within 60 minutes. I never received that phone call.

So I called back to the same number that said they were from the escalation team. I come to find out that they werent part of that team and there was no way to contact them.

I asked for a supervisor and was denied. I asked if they would call me by 11:30 am the next day (today). He told me yes. No-anna (the supervisor), never called me.

So once again I called back. I was told now a supervisor would be in contact within an hour. Again no call. So I called back again.

This time I waited on hold for an hour until the representative told me there was nothing she could do and I cant talk to a supervisor then hang up on me.

This is an awful to treat someone who is working for you. I have nothing wrong to the company. I was a good worker and kept up a 4.94 rating (out of 5). All of my other stats are in the 90% or higher.

So why am I being treated like this? This is yet another attempt to talk to you because clearly chatting or phone calls dont work.

Sincerely,

An employee that is beyond pissed off

Monetary Loss: $1000.

Preferred solution: Pay me the money that is owed to me.

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