Boston, Massachusetts
Not resolved
1.3
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Customer service
Discounts and Special Offers
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Where is my food?!?! Where is my money?!?!

DoorDash failed to deliver my food, has made me wait for reorders for 3 hours at a time, and sometimes never shows up. Calling their customer support, they say "let me call your driver." After one reorder and another hour sitting/waiting, I call back with no food. They tell me the restaurant is now closed which was a LIE! We know the hours and eat there once a week.

I have complained, called, and complained again. Definitely don't want anyone else to experience the same.

I am never using them again. DOWN TO DOORDASH!

Product or Service Mentioned: Doordash Delivery Service.

Reason of review: Problem with delivery.

DoorDash Cons: Failed to deliver, Missing items, Poor customer service.

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