Leslieville, Ontario
Not resolved

My boyfriend and I were feeling lazy and really wanted poutine. We ordered through DoorDash at 1:12pm and were given 2:22pm as our delivery arrival time.

Because the website provides users with live updates, we saw that our order was "in progress" at 2, and remained as such until 2:30pm. By this point, we managed to contact our Dasher, who said he was at the restaurant picking up our order. We still hadn't received anything by 3:00 (this restaurant is about a 20 minute walk away, and about a 5 minute drive). Again, we ordered two poutines.

In the end, it took two hours for us to get our food. I had never heard of DoorDash before, and I wish I still hadn't.

Product or Service Mentioned: Doordash Delivery Service.

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