I ordered food for my family because one of them was sick and I couldn't leave the house. I was really relying on a decent delivery service.
Not only did the food not ever come, there was no communication. Called the restaurant, they said a door dasher picked up the order. They billed me $52.00 for the food plus delivery but guess what, no food. Went on the chat for customer service, no one ever came on to respond, what a waste.
Never again Door dash. Your service is terrible. If you offer chat, have someone there to respond.
Now you have hungry kids, I have to spend time getting a refund from my credit card company. Doorcrash stinks
This reviewer shared experience about problem with delivery and wants this business to issue a full refund as the author lost $52. This person is overall dissatisfied with DoorDash. The most disappointing about doordash delivery service at DoorDash was she no-showed so doordash kept my money , but reviewer liked theoretical concept. Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.
Check out the best and the worst companies in Food Delivery category for more informed decision or compare DoorDash to other companies on our site.