Not resolved

Horrible don't use this service. I am done with them.

I have made seven orders through them and they lost two. Twice I sat and waited for orders to get picked up. After 30 min's past the promised delivery time they don't even show picked up. Once I called the driver showing as the pick up and she had no idea she had an order to pick up and wouldn't call anybody at DD to get my order assigned to her.

I ended up driving over and picking it up myself. Both times I called the restaurants direct and my orders had been sitting there for 15-30 minutes and other DD orders had been picked up.

I can't get through to anybody at DD and neither can the restaurants. This would be a great service if it wasn't for getting cold soggy food an hour late.

Product or Service Mentioned: Doordash Delivery Service.

Reason of review: Order processing issue.

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