Not resolved
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Turnaround Time
Value for money

I ordered lunch from a deli about 2 blocks away from my work. I cannot leave my work to go get lunch, so I ordered online, which directed me to Door Dash website.

It was an hour before the site showed the driver even went to pick up the sandwich. Then I get a text from the driver stating they were near a hotel (I don't work anywhere near a hotel) & marked my lunch as delivered. I called multiple times and texted with no response from the driver. I never did get my lunch!!

The deli confirmed that the driver did pick up my lunch. I had to re-order & re-pay for my lunch!! The nice deli delivered it to me in 10 minutes. I have tried to call your customer service # & get hung up on.

I never have been able to get hold of the driver & I want my money refunded. I WILL be filing a reversal request through my bank. This is the worst customer servi Bullshit ce EVER!

I will never use your service again! Wtf Angry Bullshit

Product or Service Mentioned: Doordash Vehicle Driver.

Reason of review: Poor customer service.

Monetary Loss: $20.

Preferred solution: Full refund.

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