Not resolved

We ordered from the Jack in the Box in the shopping center about 5 minutes drive away, and after waiting over an hour with our dasher not picking up the order, the store had closed for the night, and our order was cancelled and refunded as credit, for less than we had paid.

The time estimate we were given was completely wrong, there was no way to contact or check in on our dasher, and it wouldn't let us order from any of the slightly farther away stores.

We just wanted something to eat after a long work day, absolutely disappointing. Even if we had gotten our order, it would have been extremely cold and had been sitting for a while by the time we actually got it.

Product or Service Mentioned: Doordash Delivery Service.

Reason of review: Problem with delivery.

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