This was my first time using doordash. I noticed that it was past the time of delivery so I logged into my account while waiting for my food and it was noted as delivered.
I called doordash and they stated that the driver tried to contact me however by calls and text. I have no text messages or missed phone calls from them in my log. The third time that I called, I asked to speak to a manager.
She gets on phone and explains that the driver is not obligated to bring the food at this point. Basically, I've just gotten 17 dollars stolen from me.
Product or Service Mentioned: Doordash Delivery Service.
Reason of review: Problem with delivery.
Monetary Loss: $16.
Preferred solution: Full refund.
DOORDASH Cons: Hated it and will never use again.
Location: Chicago, Illinois
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