State: New Jersey Product: Doordash Customer Care Clear all filters (51 of 2557 reviews match)
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1.5
Details
As someone wanting to become a doordasher, I tried to schedule orientation which was cancelled on me twice. Upon calling, Marie (reference number 69210076) told me it was because I had not had my background check. Then I read to her the text message that had been sent...
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Review
#1644060 Review #1644060 is a subjective opinion of poster.
Service
Doordash Customer Care

DoorDash in North Brunswick, New Jersey - Facing problem delivery

4.0
Details
Issued with delivery but it was resolved by itself Thank you so much
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Review
#1606953 Review #1606953 is a subjective opinion of poster.
Service
Doordash Customer Care
Pros
  • Delivery driver was very nice and order arrived on time
Reason of review
On time delivery

Doordash

1.0
Details
No one picked up Ridiculous
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Review
#1586358 Review #1586358 is a subjective opinion of poster.
Service
Doordash Customer Care
Cons
  • Food all reeked of cigarette smoke
  • Orders arriving late
  • Missing items
Reason of review
Poor customer service
Loss
$20
Preferred solution
Full refund
Tags
  • Loss Wages
  • dont bother
  • Waited Hours For No Reason
  • No Drinks

DoorDash in Newark, New Jersey - Cancelled

1.0
Details
This is happening very often spoke with marvin he would not provide a super.supervisor or manager restaurant cancel my order doordash marvin told me it would take 5 business days to receive my money this has happened several times and i know doordash can put money back immediately i will no longer use doordash but i want my money asap
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Review
#1576869 Review #1576869 is a subjective opinion of poster.
Service
Doordash Customer Care
Reason of review
Problems with payment

DoorDash in Asbury Park, New Jersey - Can you pay with cash?

4.0
Details
You can’t pay with cash for DoorDash
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Review
#1573667 Review #1573667 is a subjective opinion of poster.
Service
Doordash Customer Care
Reason of review
Problems with payment

DoorDash in Newark, New Jersey - Canceling order

called them and they canceled it
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Review
#1571447 Review #1571447 is a subjective opinion of poster.
Service
Doordash Customer Care
Reason of review
Honest return, exchange or cancellation policy

DoorDash in Paterson, New Jersey - My order was canceled

5.0
Details
My money was refunded with no hassle.
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#1570223 Review #1570223 is a subjective opinion of poster.
Service
Doordash Customer Care
Reason of review
Good customer service

DoorDash in Mountainside, New Jersey - Order issue

1.0
Details
My order was cancelled and I have not seen my money refunded and based on the abhorrent treatment and customer service and the fact my order was cancelled I expect my money to be refunded
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Review
#1565401 Review #1565401 is a subjective opinion of poster.
Service
Doordash Customer Care
Reason of review
Problem with delivery
Loss
$14
Preferred solution
Full refund

DoorDash in Morristown, New Jersey - Horrid

1.9
Details
Absolutely no help. Waste of my time.
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Review
#1540629 Review #1540629 is a subjective opinion of poster.
Service
Doordash Customer Care
Reason of review
Poor customer service

Contact DoorDash Customer Service

Mailing Address:
DoorDash, Inc.
116 New Montgomery Street 4th Floor
San Francisco, California 94105
United States
Phone:
(650) 681-9470
All DoorDash Contacts

DoorDash in Rahway, New Jersey - Incorrectly charged

My debit card was charged for a purchase made on door dash that was not made from my account.
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Review
#1524249 Review #1524249 is a subjective opinion of poster.
Service
Doordash Customer Care
Reason of review
Problems with payment