State: New Jersey Product: Doordash Delivery Service Clear all filters (83 of 5474 reviews match)
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DoorDash in Englewood, New Jersey - Tired of waiting for drivers to pick up other people’s orders

1.0
Details
I place my order. It’s says 30-40 min. 45 min later. My order hasn’t even left my restaurant. I txt the driver. And he says he’s waiting for another order. He has two deliveries. That’s unacceptable. It has happened to me now 7 times. There should be an option to get a driver with just your order. I don’t need to wait 90 min to get my food from 4 miles awY. Ill go pick it up myself and eat in 15 min instead of almost 2 hours. My food is always cold when this happens. And then I complain about it in the app and nothing happens.
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Review
#1654106 Review #1654106 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Problem with delivery

DoorDash in Newark, New Jersey - My order is taking too long

2.7
Details
The dasher wasn’t answering my text or call and the app was acting up and was taking to long with my order
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Review
#1651244 Review #1651244 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Order processing issue

DoorDash in Bedminster, New Jersey - My order hasnt arrived

1.0
Details
They hung up on me
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Review
#1619948 Review #1619948 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Bad quality
Loss
$88
Preferred solution
Full refund
Resolved

Resolved: DoorDash in Metuchen, New Jersey - No sauce in bag when arrived

I spoke to an employee of doordash and he said he would address this concern
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Review
#1617453 Review #1617453 is a subjective opinion of poster.
Service
Doordash Delivery Service
Pros
  • Convenience for places i eat
Cons
  • Not including all items
Reason of review
Problem with delivery
Loss
$19
Preferred solution
Full refund

DoorDash in Bedminster, New Jersey - Delivery

1.0
Details
I was supposed to have my food delivered and I waited over an hour and still wasn’t delivered so I had to go pick it up while I was at work.
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Review
#1609132 Review #1609132 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Problem with delivery
Loss
$43
Preferred solution
Full refund

DoorDash in Piscataway Township, New Jersey - Horrible horrific

1.2
Details
I cannot believe the level of experience that I have experience with DoorDash I am so taken back I will probably never ever in my lifetime use DoorDash again I placed an order at 1:30 supposed to be here at 2:30 it’s 3 PM come to find out I called the restaurant and they haven’t even picked up my order yet now I have a restaurant that has to cancel an order of food I have a room full of people sitting here waiting to have a lunch for a meeting and that did not happen very very very very disappointed in DoorDash
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Review
#1609116 Review #1609116 is a subjective opinion of poster.
Service
Doordash Delivery Service
Pros
  • Restaurant options
Cons
  • Never got my food
Reason of review
Problem with delivery
Loss
$23
Preferred solution
Full refund
Tags
  • Terrible Customer Service
  • Hard To Reach

DoorDash in Spotswood, New Jersey - NO FOOD DELIVERED

1.0
Details
food was shown as delivered but never received
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Review
#1592732 Review #1592732 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Order processing issue
1.8
Details
It happens often google the area I live in . 500 k and up the homes go for. Great area no crime . Your drivers are lazy and want us to come out to get our order . When they call alot of the numbers come up scam likley . I had one lady calling me for 5 min as i stood at...
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Review
#1587978 Review #1587978 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Order processing issue

DoorDash in Haddon Heights, New Jersey - I NEVER RECEIVED MY FOOD!!!!

1.0
Details
The driving stole my food. END OF STORY! I want my money back NOW!
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Review
#1575932 Review #1575932 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Problem with delivery
Loss
$27
Preferred solution
Full refund

Contact DoorDash Customer Service

Mailing Address:
DoorDash, Inc.
116 New Montgomery Street 4th Floor
San Francisco, California 94105
United States
Phone:
(650) 681-9470
All DoorDash Contacts

DoorDash in Parsippany, New Jersey - Awesome so much help

I ordered from the wrong playa bowls and put in the wrong delivery address so the Montclair location won’t deliver to where I am. I need to order from Rutherford playa bowls to the Venetian catering in garfield
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Review
#1570425 Review #1570425 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Order processing issue