State: New Jersey City: Newark Product: Doordash Delivery Service Clear all filters (17 of 5815 reviews match)
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DOORDASH in Newark, New Jersey - My order is taking too long

2.7
Details
The dasher wasn’t answering my text or call and the app was acting up and was taking to long with my order
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Review
#1651244 Review #1651244 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Order processing issue

DOORDASH in Newark, New Jersey - Delete this app.

1.0
Details
Has the worst customer service. Delivery driver spilled my order. So I was refunded, great. Next order, missing half the order. Refund refused because I had been previously refunded. This company does not care for its customers.
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Review
#1511390 Review #1511390 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Poor customer service
Loss
$30
Preferred solution
Full refund

DOORDASH in Newark, New Jersey - Order is late and is not moving

1.0
Details
I ordered from Mantra restaurant which stated I would get my food in 26 mins. Placed the order and waited thinking it would come. The app said contact dasher for ETA but he would not pick up. Then app said dasher is at restaurant which made it seem like restaurants fault but when I called Mantra directly they said food had been ready but there was no dasher picking up the food. This is not cool especially since this is misleading to the customer who is expecting their food within a certain time frame. At this point it has been over an hour and no food. I am highly disappointed and am reconsidering using them again. Just ridiculous.
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Review
#1502514 Review #1502514 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Order processing issue

DOORDASH in Newark, New Jersey - Never got food

1.0
Details
Arrival time was 8:49 it’s now 9:15
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Review
#1493378 Review #1493378 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Order processing issue

DOORDASH in Newark, New Jersey - Driver would not bring my order after giveen me the wrong order

My order was messed up twice this is not right my kid wanted his food never got it I spent over 20bucks for nothing this is unjust please refund my money
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Review
#1489834 Review #1489834 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Bad quality

NEVER AGAIN DOORDASH

1.0
Details
I never got my *** food. It’s been on hour 3 and I’m still waiting ! My food is going to be cold and not warm. I do demand a full refund.
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Review
#1484427 Review #1484427 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Order processing issue

DOORDASH in Newark, New Jersey - Food never delivered

I placed an order at 8am and was told via the app that I would have it by 9. The driver Never came and the app says the food was delivered. This is my first and LAST time ordering with doordash as this is completely unprofessional.
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Review
#1478558 Review #1478558 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Problem with delivery

DOORDASH in Newark, New Jersey - Awful

My Dasher called me to say she os an hour away and that i needed to call in to get a new Dasher. The representative i reached called the proginal Dasher to confirm details then called me back saying she would text me information on my new Dasher, someone closer. It has been an hour since then with no text or update. And an hour and a half since i placed my order. I'm calling a second time to get a refund.
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Review
#1475157 Review #1475157 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Poor customer service

DOORDASH in Newark, New Jersey - I want my food

1.0
Details
Dasher never showed up with food. Turned his phone off, calls keep going straight to voicemail. I either want my food my money back, or both.
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Review
#1470570 Review #1470570 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Order processing issue

Contact DOORDASH Customer Service

Mailing Address:
DoorDash, Inc.
116 New Montgomery Street 4th Floor
San Francisco, California 94105
United States
Phone:
(650) 681-9470
All DOORDASH Contacts

DOORDASH in Newark, New Jersey - No food

You guys are the worst
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Review
#1463595 Review #1463595 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Order processing issue