State: New York Clear all filters (507 of 18171 reviews match)
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DOORDASH in Shirley, New York - My food was cancelled

I want my food. You took my money
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Review
#1627173 Review #1627173 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$25
Preferred solution
Deliver product or service ordered

DOORDASH in New York, New York - Closed store

1.0
Details
Closed store, I did not get my order
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Review
#1626712 Review #1626712 is a subjective opinion of poster.
Reason of review
Problem with delivery

DOORDASH in Brooklyn, New York - Didn’t get our order right

1.0
Details
We ordered food and barley got half of it
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Review
#1626661 Review #1626661 is a subjective opinion of poster.
Reason of review
Order processing issue

DOORDASH in New York, New York - We have not recieved order.

1.0
Details
Doordash agent called n said please allow 20 minute or we will compensate you for thr order. on the phone now on hold ....... horrivlr service. I guess its easier to just go to the place and pick up ur order if u want it done right and on time.
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Review
#1625809 Review #1625809 is a subjective opinion of poster.
Reason of review
Problem with delivery

DOORDASH in Brooklyn, New York - My Account Was Disabled And Idk Why

1.0
Details
My account was deactivated for no reason, I called to understand why it’s deactivated and although the representative was nice she could not provide me with an answer!! I was told to wait for an email. How unprofessional is that!!! Obviously DoorDash does not know what they are doing and do not value their customers. I will be making complaints on every site possible!!!
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Review
#1623037 Review #1623037 is a subjective opinion of poster.
Pros
  • No pros
Cons
  • How the app does not work
  • Incompentent
Reason of review
Bad quality

DOORDASH in Cobleskill, New York - My delivery is not confirmed

3.6
Details
I elieve it was an app issue since it could not allow me to dash in because of a message popping up saying that i had a delivery not confirmed, while all my deliveries was confirmed. I called the customer service and the issue was resolved promptly. Thanks,
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Review
#1622738 Review #1622738 is a subjective opinion of poster.

DOORDASH in New York, New York - Order

5.0
Details
They quickly responded to and resolved an issue with availability of items ordered and delivery time. They were fantastic!
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Review
#1622441 Review #1622441 is a subjective opinion of poster.
Pros
  • Friendly delivery guy
  • It was easy to order
  • Driver himself did try to help
Reason of review
Good customer service

DOORDASH in Brooklyn, New York - Never ordering again

1.0
Details
While I was tracking my order with doordash, one dasher canceled and another took my order. When the second doordasher went to FiveGuys to pick up my order they told him it was already picked up. At this point it was already 1 hour and 30 minutes. Now I called customer service and was explaining the aggravation I went through and the man said we need to speak at a professional level and hung up on me. I explained my issue very clearly and he clearly didn’t understand and just hung up. This is by far the worst customer service I ever received. I will never order again and recommend nobody to ever order again from doordash unless you want your money stolen.
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Review
#1622036 Review #1622036 is a subjective opinion of poster.

DOORDASH in The Bronx, New York - Issues regarding an order

I placed an order to Dallas BBQ on Saturday at 939pm and the delivery wasn't made until Sunday at 1215am. When i was tracking the order several times during the process the driver was supposed to delivery my items within 45 mins and that didnt happen. My food was cold and the food was thrown away because we were skeptical
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Review
#1621619 Review #1621619 is a subjective opinion of poster.
Reason of review
Problem with delivery

DOORDASH in New York, New York - Order of my food was horrible

1.0
Details
I want my money back for the food I ordered yesterday fries were cold and extremely salty And the specific things o asked for they didn’t provide
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Review
#1621502 Review #1621502 is a subjective opinion of poster.
Pros
  • Food tries to come as soon as possible
  • Dasher has made sure i got my food
Cons
  • Wrong items
Reason of review
Bad quality
Loss
$27
Preferred solution
Full refund
Tags
  • Money Thieves