State: New York Clear all filters (507 of 18171 reviews match)
filters
State:
City:
Show
Product:
Show

DOORDASH in Westbury, New York - Disconnected

Never called me back ever
View full review
Review
#1208084 Review #1208084 is a subjective opinion of poster.
Reason of review
Poor customer service

DOORDASH in Westbury, New York - Can't place order

1.3
Details
Been trying to place order called 7 times got hung up on 6 times so unprofessional the customer service person was no help this is sad just trying to order food it should not be this hard!
View full review
Review
#1208048 Review #1208048 is a subjective opinion of poster.
Reason of review
Order processing issue
1.0
Details
On Saturday, February 24, 2018, and employee from your company was parked illegally next to a handicapped spot On the diagonal blue lines. When we exited mamas restaurant Inco peg at around 5 o’clock, we saw his car there which prevented my 90-year-old grand uncle from...
View full review
1 comment
user41577646
#1437379

In Copaige Long Island NYMama’s restaurant at around 5pm. Sorry for grammatical errors

Review
#1197026 Review #1197026 is a subjective opinion of poster.
Reason of review
Poor customer service
Tags
  • Abuse Of Drivers

DOORDASH in New York, New York - Worst customer service experience

Absolutely no reply. Deactivated account without any warning or explanation. Immediately contacted the support email address and 2 weeks later and 4 follow ups I have not heard a thing. The actual service otherwise is pretty wonderful because of the range of restaurants offered but I cannot seem to use it and now am furious with how this has been handled. It's all good until you run into an issue. Absolutely no reply. Deactivated account without any warning or explanation. Immediately contacted the support email address and 2 weeks later and 4 follow ups I have not heard a thing. The actual service otherwise is pretty wonderful because of the range of restaurants offered but I cannot seem to use it and now am furious with how this has been handled. It's all good until you run into an issue.
View full review
Review
#949396 Review #949396 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
There was this one morning that I was so hungry, and was excited that my food was on its way. Guess what? It later said delivered and I did not yet have my food. I contacted Doordash and they could not get a hold of the delivery person. They said they would refund me...
View full review
4 comments
fromunclerob
#1338624

When i order from Doordash I get my food free, because when they dont give me a printed out receipt i ask my credit card issuer for a charge-back.

View more comments
Review
#946012 Review #946012 is a subjective opinion of poster.
Reason of review
Problem with delivery
2.9
Details
Tried to update my credit card info. Nowhere to access on the site. Tried to "chat" and find out. No one replied for nearly several minutes. So....I made a mock order and when I got to payment, I just deleted my card info. I ended the chat. Then I get a phone...
View full review
4 comments
Anonymous
#1646592

Hello I have problem with de App

View more comments
Review
#939721 Review #939721 is a subjective opinion of poster.
Pros
  • Theoretical concept
Cons
  • Customer service and online accessibilty
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

DOORDASH in New York, New York - Long time delivering

if you are ordering for lunch expect to get it by dinner time- stay calm and wait i was not happy with them delivering my order which was a simple salad in 2 hours and 30min what is the point of paying all if you starve for the order you have made - I guess dont expect nothing be prepared to have another snack handy to avoid hunger strikes It s not efficient they deliver to other customers on their way to you which makes your food get colder or saggy moist , yak really do a good delivery service and get a good tip and we will use your appand keep it on our phone screen but in this case bye bye door dash
View full review
Review
#937199 Review #937199 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$20
Preferred solution
Full refund
1.2
Details
They never deliver on time. And every time, the dasher gives a lame excuse. This has happened at least 30 times now. We order a lot from various restaurants at door dash. And this is super annoying.
View full review
2 comments
Anonymous
#1223018

it is usually not the drivers issue. Doordash seems to have some algorithm issue, since no driver wants to deliver small orders.

some orders are skipped, but a chain reaction. hope Doordash finds a way to fix this issue.

by the way, as a customer, please be generious to delviery folks.

http://www.eater.com/2016/9/30/13123418/how-much-to-tip-delivery

View more comments
Review
#929714 Review #929714 is a subjective opinion of poster.
Reason of review
Problem with delivery
1.1
Details
The don't deliver your food, and compare their menu with the actual menu of the restaurant and you'll see the price markup on their end. Sometimes it's an extra $3. They also don't honor the coupon codes they send to u. When you try to chat with them, you're ignored....
View full review
Review
#916946 Review #916946 is a subjective opinion of poster.
Cons
  • Incorrect order delivered twice
  • Blaming drivers for issue in app
  • Lack of consistency with correct orders
Reason of review
Poor customer service
Loss
$32
Preferred solution
Full refund

Short Review on August 07, 2016

I would like to still work for you guys doing deliveries for food NYC. No one ever called me back yet. My email is swavy2362@gmail.com
View full review
Review
#896470 Review #896470 is a subjective opinion of poster.