State: New York Clear all filters (24 of 14760 reviews match)
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2 comments
I called the driver because I received a message stating he couldn’t find my house. Light was on and you can’t miss the house number. So he starts yelling saying he has been outside for 10 minutes. He hangs up on me, his girlfriend gets off the car walks to my fence...
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KnownCrab
#1622098

this is not uncommon it seems..I had placed an order for food delivery from outback filet and order was to be delivered between 9:15 and 9:30pm. I placed the order at 7:15pm! ...

Author
Location
Westbury, New York
Reason of review
Poor customer service
Review #1437798 is a subjective opinion of poster.
0 comments

DoorDash in New Rochelle, New York - Speak to customer service

Have not received my order
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Author
Location
New Rochelle, New York
Reason of review
Order processing issue
Review #1427276 is a subjective opinion of poster.
0 comments

DoorDash in Westbury, New York - Incorrect order

1.0
Details
I asked for a reference number at the end of my call. He hung up before I could get one. I will never use your service again. I was treated like I was an inconvenience that I had an issue with your service
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Author
Location
Westbury, New York
Reason of review
Poor customer service
Review #1417176 is a subjective opinion of poster.
0 comments

DoorDash in Commack, New York - Order was never received

1.0
Details
I placed a order at 7:51am it said driver was in his way to pick it up it is now 8:57am and my order was ready at 8:16 I called ihop because the app stated that ihop was still preparing my food just wondering if I’m ever going to get my delivery the driver is all over the map I called and I get a 5$ credit I paid 18$ and Maximo is not even on his way this is horrible
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Author
Location
Commack, New York
Reason of review
Order processing issue
Review #1403456 is a subjective opinion of poster.
0 comments

DoorDash in Bay Shore, New York - Error in order

3.5
Details
Sandwich was incorrect and I was only refund it for the sandwich not the taxes and delivery
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Author
Location
Bay Shore, New York
Reason of review
Not as described/ advertised
Review #1402129 is a subjective opinion of poster.
0 comments

DoorDash in New York, New York - Horrendous

1.0
Details
Ordered for the 1st time and then an hour later DoorDash calls to say merchant was having technical difficulties and could not process order/ ok, so I ordered from a 2nd merchant and the same thing happened! Very annoyed for a first time user- they only offer a $5 credit which doesn’t defeat the purpose, you just want your ordered delivered! Will never use again SUCKS!
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Author
Location
New York, New York
Reason of review
Order processing issue
Review #1375146 is a subjective opinion of poster.
0 comments

DoorDash in New Rochelle, New York - Late delivery Food a Mess

1.3
Details
No updates were given, food was late, driver did not read instructions and steak was well done rather than medium. The food was a mess! We are upset and want a refund. please refund account. call me. i am not satisfied. I do not want to pay. i want to know what happened 100 words is a lot and too much to ask so ......... {{Redacted}}
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Author
Location
New Rochelle, New York
Pros
  • Convenience
  • It before
Cons
  • It today
  • Not receiving my order or a refund for not receiving my order
Reason of review
Bad quality
Loss
$41
Preferred solution
Full refund
Review #1212890 is a subjective opinion of poster.
0 comments

DoorDash in Westbury, New York - Disconnected

Never called me back ever
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Author
Location
Westbury, New York
Reason of review
Poor customer service
Review #1208084 is a subjective opinion of poster.
0 comments

DoorDash in Westbury, New York - Can't place order

1.3
Details
Been trying to place order called 7 times got hung up on 6 times so unprofessional the customer service person was no help this is sad just trying to order food it should not be this hard!
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Author
Location
Westbury, New York
Reason of review
Order processing issue
Review #1208048 is a subjective opinion of poster.

Contact DoorDash Customer Service

Mailing Address:
DoorDash, Inc.
116 New Montgomery Street 4th Floor
San Francisco, California 94105
United States
Phone:
(650) 681-9470
All DoorDash Contacts

Latest Question

DoorDash Questions
1 comment
1.0
Details
On Saturday, February 24, 2018, and employee from your company was parked illegally next to a handicapped spot On the diagonal blue lines. When we exited mamas restaurant Inco peg at around 5 o’clock, we saw his car there which prevented my 90-year-old grand uncle from...
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user41577646
#1437379

In Copaige Long Island NYMama’s restaurant at around 5pm. Sorry for grammatical errors

Author
Location
Westbury, New York
Reason of review
Poor customer service
Tags
  • Abuse Of Drivers
Review #1197026 is a subjective opinion of poster.