State: New York Clear all filters (42 of 18171 reviews match)
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DOORDASH - Pissed can't find human person to talk to

1.0
Details
DOORDASH - Pissed can't find human person to talk to
Someone is using my phone number for your deliveries I have no account with you Many calls to me I WANT IT STOPPED! Screenshot is#s i blocked From your company!
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Review
#1677066 Review #1677066 is a subjective opinion of poster.
Cons
  • Company makes it difficult for customers to complain
Reason of review
I'm not a customer but SOMEONE gave my number. I get MANY calls for deliveries I never made!
Preferred solution
Take my number out of your system immediately

DOORDASH in Flushing, New York - Someone hacked my account

1.3
Details
DOORDASH - Someone hacked my account
There has been charges on my account that I have not made. This is my order summary last charge I made was on August 7th anything after that I didn’t charge.
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Review
#1655073 Review #1655073 is a subjective opinion of poster.

DOORDASH in New York, New York - I did not receive the order

1.0
Details
DOORDASH - I did not receive the order
I placed an order and never received it, the delivery guy only send a text that he was having issues finding my building and left my order.
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Review
#1617306 Review #1617306 is a subjective opinion of poster.
Reason of review
Problem with delivery
Loss
$22
Preferred solution
Full refund

DOORDASH in Staten Island, New York - Deactivated

DOORDASH - Deactivated
I was deactivated due to my safety in a dangerous area please help me get back up and running
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Review
#1616610 Review #1616610 is a subjective opinion of poster.
DOORDASH - Dasher app issues
The dash app will not let me start dashing. When I try and click dash now an error message pops up and won’t allow to me continue. Also my rating dropped tremendously; I believe had to do with an order I accepted while I was in the middle of an other order. I was in...
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Review
#1616208 Review #1616208 is a subjective opinion of poster.
Cons
  • App sometimes has issues

DOORDASH in The Bronx, New York - Accidental subscription

DOORDASH - Accidental subscription
I deactivated my Account a while ago thinking my subscription would be not active as well so today I wanted to buy ice cream and I was unaware that my subscription was still active and it took the $10 so Is it possible I can end my subscription and get a refund of the $10
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Review
#1609580 Review #1609580 is a subjective opinion of poster.
Pros
  • Fast delivery
Reason of review
Accidentally subscription
Loss
$10
Preferred solution
Full refund

DOORDASH in The Bronx, New York - Had to pay a toll to deliver food

5.0
Details
DOORDASH - Had to pay a toll to deliver food
I need to be refund for the toll that i had to use to deliver the costumer
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Review
#1585645 Review #1585645 is a subjective opinion of poster.
Reason of review
Pricing issue

DOORDASH in Brooklyn, New York - Refund money

3.0
Details
DOORDASH - Refund money
I ordered from lash West Indian and American cuisine . I ordered brown stew chicken and chicken soup . They didn’t have the chicken soup so I would like to be refunded the money for the soup back . Thank you
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Review
#1584873 Review #1584873 is a subjective opinion of poster.
Cons
  • Poor communication with support
  • Unsuccesfully trying to resolve overcharges in billingj
Reason of review
Pricing issue
Loss
$5
Preferred solution
Full refund

DOORDASH in The Bronx, New York - Had to pay a toll to deliver food

5.0
Details
DOORDASH - Had to pay a toll to deliver food
I was sent on a dash to atlanyic beach in which i had to pay a $2 total both in and out of the neighborhood. Please reimburse me tge $4.00 in tolls. Thanks much
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Review
#1583606 Review #1583606 is a subjective opinion of poster.
Reason of review
Pricing issue

Contact DOORDASH Customer Service

Mailing Address:
DoorDash, Inc.
116 New Montgomery Street 4th Floor
San Francisco, California 94105
United States
Phone:
(650) 681-9470
All DOORDASH Contacts

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DOORDASH in West Babylon, New York - Wrong order

1.0
Details
DOORDASH - Wrong order
It happened today and I got a different order this is not the first time I ordered hot coffe not cold
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Review
#1583543 Review #1583543 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
Full refund