State: New York City: Albany Clear all filters (13 of 18171 reviews match)
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DOORDASH in Albany, New York - I never got my food

1.8
Details
we ordered our food and waited forever. We finally called door dashand we were told the driver took our food. Needless to say we were out 175.00 and no food. We were highly upset. They gave us a credit on grub hub but that is not right. We should have got our money put back on our card immediately.
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Review
#1644643 Review #1644643 is a subjective opinion of poster.
Reason of review
Problem with delivery
On Wednesday I order 200.00 worth of foos from Cheesecake Factory. I received a text message that stated our food was picked up. Then I received a text message from crystal stating this is your dasher I’m outside. I texted back where are you because she wasn’t outside....
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#1641024 Review #1641024 is a subjective opinion of poster.
Reason of review
Problem with delivery

DOORDASH in Albany, New York - Never got the promo added to my order

I am on hold with door dash. The promo of $20 off was never applied. I am a first time customer.
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#1620044 Review #1620044 is a subjective opinion of poster.

DOORDASH in Albany, New York - Because I waiting for you Response about my aplication

I waiting for you response about delivery
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Review
#1582355 Review #1582355 is a subjective opinion of poster.
Reason of review
Work Experience or Job Application

DOORDASH in Albany, New York - Not letting me start delivering

They are saying my account is not activated and it just happened
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#1564507 Review #1564507 is a subjective opinion of poster.
Reason of review
Work Experience or Job Application

DOORDASH in Albany, New York - App isn’t working

No one ever answered the line. I had to hang up
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Review
#1471742 Review #1471742 is a subjective opinion of poster.
Reason of review
Bad quality

DOORDASH in Albany, New York - Horrible service

1.0
Details
Food wasn’t picked up until thirty minutes after it was supposed to be delivered and after I already sent a text to cancel the order. Then it was marked as delivered well over an hour after I left my apartment. I tried multiple times to contact this very vague customer service that repeatedly disconnects and doesn’t call back. This experience is basically theft. Luckily I live in a place with lots of delivery options. This is a horrible system of service. I want a refund.
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Review
#1390545 Review #1390545 is a subjective opinion of poster.
Reason of review
Order processing issue

DOORDASH in Albany, New York - Problems with ordering

1.0
Details
My card keeps getting declined, yet there is well over $1000 in my bank account. I tried to call customer service, but it never even rings! I will never attempt to use this service again.
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Review
#1390273 Review #1390273 is a subjective opinion of poster.
Reason of review
Order processing issue
4.8
Details
Card was charged for order, door dash app showed an error message that they were unable to confirm the status of the order. Would like to resolve this.
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1 comment
Anonymous
#1580950

This is exactly what happened to me. Were you able to get ahold of them and did they help you?

I am on hold with them so if you got any resolution please let me know. When I placed my order it said error but I checked my bank and they charged me

Review
#1382508 Review #1382508 is a subjective opinion of poster.
Reason of review
Order processing issue

Contact DOORDASH Customer Service

Mailing Address:
DoorDash, Inc.
116 New Montgomery Street 4th Floor
San Francisco, California 94105
United States
Phone:
(650) 681-9470
All DOORDASH Contacts

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DOORDASH in Albany, New York - Referal

2.8
Details
I didn’t get referral code. It was first time door dash user. I do not see why I do not get my $7 ref code. I will never use DoorDash again.
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Review
#1382188 Review #1382188 is a subjective opinion of poster.
Reason of review
Problems with payment