State: New York Product: Doordash Customer Care Clear all filters (73 of 2565 reviews match)
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DoorDash in Huntington, New York - Problem. Resolved, thank you!

5.0
Details
I accidentally ordered 2 items of same thing, it was fixed. The gentleman was very helpful, thank you!
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Review
#1642635 Review #1642635 is a subjective opinion of poster.
Service
Doordash Customer Care
Reason of review
Good customer service

DoorDash in Buffalo, New York - Error in order

4.3
Details
Resending item that was sent wrong
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Review
#1633653 Review #1633653 is a subjective opinion of poster.
Service
Doordash Customer Care
Reason of review
Order processing issue

DoorDash in New York, New York - Order

5.0
Details
They quickly responded to and resolved an issue with availability of items ordered and delivery time. They were fantastic!
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Review
#1622441 Review #1622441 is a subjective opinion of poster.
Service
Doordash Customer Care
Pros
  • Friendly delivery guy
  • It was easy to order
  • Driver himself did try to help
Reason of review
Good customer service

DoorDash in New York, New York - Order of my food was horrible

1.0
Details
I want my money back for the food I ordered yesterday fries were cold and extremely salty And the specific things o asked for they didn’t provide
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Review
#1621502 Review #1621502 is a subjective opinion of poster.
Service
Doordash Customer Care
Pros
  • Dasher has made sure i got my food
  • Food tries to come as soon as possible
Cons
  • Wrong items
Reason of review
Bad quality
Loss
$27
Preferred solution
Full refund
Tags
  • Money Thieves

DoorDash in Brooklyn, New York - Order cannot be completed

4.0
Details
I received a full refund and choose to apply it as a credit to my account.
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Review
#1619042 Review #1619042 is a subjective opinion of poster.
Service
Doordash Customer Care
Reason of review
Honest return, exchange or cancellation policy

DoorDash in Brooklyn, New York - I'm having a problem with your app okay it's all messed up cuz they giving me deliveries I'm not seeing where I'm going what the person ordered it's just screwed up so I don't know what happened I nee

I cannot work the app something is wrong with the app
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Review
#1608973 Review #1608973 is a subjective opinion of poster.
Service
Doordash Customer Care
Pros
  • Please call me
Cons
  • Please call me at 516-444-2554

DoorDash in Yonkers, New York - My phone number is used on an old account

1.0
Details
My phone number was being used in different states that I don’t live in and I kept getting calls saying my food was being delivered.
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Review
#1592476 Review #1592476 is a subjective opinion of poster.
Service
Doordash Customer Care

DoorDash in The Bronx, New York - Order cancellation

4.4
Details
I called customer service and he told me he will cancel it.
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Review
#1589087 Review #1589087 is a subjective opinion of poster.
Service
Doordash Customer Care
Reason of review
Good customer service

DoorDash in New York, New York - No help

1.0
Details
Apparently the dasher picking up my order was doing a batch delivery. I have waited over an hour for my food and it is still not here I called customer service and she said there was nothing she could do. This is absurd that my order has not been delivered yet!!
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Review
#1584715 Review #1584715 is a subjective opinion of poster.
Service
Doordash Customer Care
Reason of review
Poor customer service

Contact DoorDash Customer Service

Mailing Address:
DoorDash, Inc.
116 New Montgomery Street 4th Floor
San Francisco, California 94105
United States
Phone:
(650) 681-9470
All DoorDash Contacts

DoorDash in Huntington Station, New York - Account

1.0
Details
Garbage staff and no English
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Review
#1582731 Review #1582731 is a subjective opinion of poster.
Service
Doordash Customer Care
Reason of review
Poor customer service