State: New York Product: Doordash Delivery Service Clear all filters (145 of 5425 reviews match)
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DoorDash in Baldwin, New York - Food is ready no driver

1.0
Details
food is ready but no driver ...wait for driver for 2 hours ..restaurant closed on the10pm ..i still waiting....
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Review
#1648335 Review #1648335 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Order processing issue

DoorDash in Brooklyn, New York - Driver took my food

He picked up my food at 8:35 and never showed up and my number was redirected his name is NaN LI
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Review
#1648211 Review #1648211 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Order processing issue

DoorDash in Mastic, New York - My order never came

2.2
Details
A Door Dasher could not be found for over an hour after I placed my order. I was never notified a Dasher could not be found. I needed the order within a certain time frame and by the time the dasher was found it was too late. Over and hour to wait for just a dasher to be found is outrageous.
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Review
#1646526 Review #1646526 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Order processing issue

DoorDash in Brooklyn, New York - MISSING ITEMS ORDERED

5.0
Details
Very cooperative and awesome customer service!
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Review
#1638753 Review #1638753 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Order processing issue

DoorDash in Floral Park, New York - Need more delivery time

I did very well today with doorDash. I normally do many hours daily with Uber eats. I wish to do more with doorDash but you do not give me enough hours When will you change your platform so I can drive anytime and anywhere?
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Review
#1637436 Review #1637436 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Order processing issue

DoorDash in Shirley, New York - My food was cancelled

I want my food. You took my money
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Review
#1627173 Review #1627173 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Poor customer service
Loss
$25
Preferred solution
Deliver product or service ordered

DoorDash in New York, New York - Closed store

1.0
Details
Closed store, I did not get my order
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Review
#1626712 Review #1626712 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Problem with delivery

DoorDash in Brooklyn, New York - Didn’t get our order right

1.0
Details
We ordered food and barley got half of it
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Review
#1626661 Review #1626661 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Order processing issue

DoorDash in New York, New York - We have not recieved order.

1.0
Details
Doordash agent called n said please allow 20 minute or we will compensate you for thr order. on the phone now on hold ....... horrivlr service. I guess its easier to just go to the place and pick up ur order if u want it done right and on time.
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Review
#1625809 Review #1625809 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Problem with delivery

Contact DoorDash Customer Service

Mailing Address:
DoorDash, Inc.
116 New Montgomery Street 4th Floor
San Francisco, California 94105
United States
Phone:
(650) 681-9470
All DoorDash Contacts
1.0
Details
Everytime I ordered from doordash except for the first time my orders have been messed up. They always forget something and even a few days ago while we was on vacation , I did doordash again figuring we are in a different state so it should be ok and still messed up....
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Review
#1619283 Review #1619283 is a subjective opinion of poster.
Service
Doordash Delivery Service
Pros
  • Deliver from wendys
Cons
  • Missing food
  • Driver unprofessional
  • Only give store credit and not my full money back
Reason of review
Poor customer service
Loss
$20
Preferred solution
Full refund