State: New York Product: Doordash Delivery Service Clear all filters (176 of 6201 reviews match)
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DOORDASH in New York, New York - I never got my order

1.0
Details
My card was charge 3 times and I never got my food I called serval times and the guy turn off his phone The number on the order was 6467406174 To 70 major deegan
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Review
#1697008 Review #1697008 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Order processing issue

DOORDASH in Hicksville, New York - I never receive my food twice or my money back

1.0
Details
I didnt received my food place said they refund my money now they saying y’all have to refund it I’m confused this make twice this happen. Then I paid for food and wasn’t even correct missing item I’m pissed cause I need my money back or something
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Review
#1695565 Review #1695565 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Problem with delivery
Loss
$63
Preferred solution
Full refund

DOORDASH in Brooklyn, New York - I need to change your order that was wrong

Wrong menu orders delivered and tired calling to get help
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Review
#1685166 Review #1685166 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Problem with delivery

DOORDASH in Brooklyn, New York - Incorrect charge

1.0
Details
Are use their service but for whatever reason the restaurant didn’t honor it. They said the DoorDash did not provide them with a credit card number. After waiting for 2 1/2 hours for my delivery I called the restaurant and they said I had to place the order on my own And pay them directly- we did ! the next day I got charged by DoorDash too! When I tried to call door Dash their automated system doesn’t work and I can’t get through
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Review
#1684733 Review #1684733 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Problems with payment
Preferred solution
Full refund

DOORDASH in New York, New York - I did not receive my order

I did not receive my order and the driver number doesn’t work and he didnt call me at all
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Review
#1684538 Review #1684538 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Problem with delivery
Loss
$9

DOORDASH in Brooklyn, New York - Food says ‘undeliverable’ I am in my aptarment

1.0
Details
The customer service rep at door dash tried to contact the delivery person to no result. I also had tried that, obviously, which is why I waited on hold. I was then told to contact the establishment (Atomic Wings, Brooklyn NY). Which I already had done. Naturally, when I called them back they were like “we don’t even deliver. You have to talk to door dash”. So now I am on hold. Again. I honestly wouldn’t have ever even ordered and frankly refuse to just let $20.00 go into the ether. I am confident the next door dash representative will just straight out tell me that since the order was put through the Atomic Wings payment system there is nothing they can do; based on my experience.
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Review
#1668272 Review #1668272 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Problem with delivery

DOORDASH in Brooklyn, New York - Never got food and card was charge

The dasher ate my food I want my money back no one from your company helped me either
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Review
#1667454 Review #1667454 is a subjective opinion of poster.
Service
Doordash Delivery Service
Cons
  • Dasher ate most of my food
Reason of review
Poor customer service
Loss
$26
Preferred solution
Full refund

DOORDASH in Kingston, New York - No delivery

1.0
Details
Nobody showed, ride driver. No food
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Review
#1656805 Review #1656805 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Order processing issue

DOORDASH in Baldwin, New York - Food is ready no driver

1.0
Details
food is ready but no driver ...wait for driver for 2 hours ..restaurant closed on the10pm ..i still waiting....
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Review
#1648335 Review #1648335 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Order processing issue

Contact DOORDASH Customer Service

Mailing Address:
DoorDash, Inc.
116 New Montgomery Street 4th Floor
San Francisco, California 94105
United States
Phone:
(650) 681-9470
All DOORDASH Contacts

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DOORDASH in Brooklyn, New York - Driver took my food

He picked up my food at 8:35 and never showed up and my number was redirected his name is NaN LI
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Review
#1648211 Review #1648211 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Order processing issue