State: New York Product: Doordash Vehicle Driver Clear all filters (9 of 455 reviews match)
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DoorDash in Plattsburgh, New York - Bad service from Dasher, had previous issues

This dasher was not supposed to deliver to us due to a previous complaint. Our food was picked up from the restaurant more than a half hour ago and we live 5 mins from the restaurant. I do not trust the food not to be tampered with and i woulf like this order cancelled and refunded due to the fact i had asked to not have this dasher due to the last time they delivered in which case i made my first complaint
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Review
#1653114 Review #1653114 is a subjective opinion of poster.
Service
Doordash Vehicle Driver
Reason of review
Poor customer service

DoorDash in Flushing, New York - Can’t log in

I can’t log in to my dasher app
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Review
#1600458 Review #1600458 is a subjective opinion of poster.
Service
Doordash Vehicle Driver

DoorDash in Flushing, New York - Horrible experience!

I tipped in the app when I placed my order. When the guy delivered my food, firstly, when I opened the door he was practically trying to step foot into my apartment. Secondly, when I took the food he said” you need to give me extra tip” stating the THREE dollars I had already tipped weren’t enough. Never again will I order from door dash!
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Review
#1567642 Review #1567642 is a subjective opinion of poster.
Service
Doordash Vehicle Driver
Reason of review
Problem with delivery
Preferred solution
Let the company propose a solution

DoorDash in Freeport, New York - Canceled order

1.0
Details
Ordered food for myself. Order was confirmed. Then driver texts to say they are not coming because it is too far. Unacceptable. If it was too far the order shouldn’t have been accepted.
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Review
#1476689 Review #1476689 is a subjective opinion of poster.
Service
Doordash Vehicle Driver
Reason of review
Order processing issue

DoorDash in New York, New York - Didn’t receive order!

Driver stayed in car with children on wrong avenue, claimed she called & texted a landline...canceling my order.
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Review
#1468715 Review #1468715 is a subjective opinion of poster.
Service
Doordash Vehicle Driver
Reason of review
Problem with delivery

DoorDash in Wappingers Falls, New York - Delivered wrong house and drove on lawn

The driver delivered to my house - told them wrong house and backed out of driveway and ran all over side lawn and tore up mud everywhere. Raining dog night. Have reflectors st end of driveway and she slammed into one. Said it was raining and hard to see, drive more carefully. Who’s paying to fix yard - me. Can’t put complaints into door dash. Drive states her name is Melissa - delivery was in Poughkeepsie NY
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Review
#1466102 Review #1466102 is a subjective opinion of poster.
Service
Doordash Vehicle Driver
Reason of review
Problem with delivery
I called the driver because I received a message stating he couldn’t find my house. Light was on and you can’t miss the house number. So he starts yelling saying he has been outside for 10 minutes. He hangs up on me, his girlfriend gets off the car walks to my fence...
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2 comments
KnownCrab
#1622098

this is not uncommon it seems..I had placed an order for food delivery from outback filet and order was to be delivered between 9:15 and 9:30pm. I placed the order at 7:15pm!

Driver didnt show up at the complex until 10:30pm and then never called to say she couldnt find the apartment. I could see her in the driveway right infront of the apartment building and she never got out of the car. NEVER CALLED...she was parked for 2 minutes then backed out and left ...with my dinner and her tip. I was told i was not getting a refund and kept on filing complaint after complaint until i got an agent to contact me.

His offer was refund full dinner of $45.00 and a 2.00 inconvenience credit.

That was nothing short of an insult.I wont be ordering from them again. Ubereats and grubhub, you now have a new customer.

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Review
#1437798 Review #1437798 is a subjective opinion of poster.
Service
Doordash Vehicle Driver
Reason of review
Poor customer service

DoorDash in Hall, New York - Received the Wrong Order

I received an incorrect order last night. The dashers should be encouraged to check the contents of the orders to make sure they match the order they are in charge of delivering.
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Review
#1405089 Review #1405089 is a subjective opinion of poster.
Service
Doordash Vehicle Driver
Reason of review
Problem with delivery
1.0
Details
On Saturday, February 24, 2018, and employee from your company was parked illegally next to a handicapped spot On the diagonal blue lines.When we exited mamas restaurant Inco peg at around 5 o’clock, we saw his car there which prevented my 90-year-old grand uncle from...
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1 comment
user41577646
#1437379

In Copaige Long Island NYMama’s restaurant at around 5pm. Sorry for grammatical errors

Review
#1197026 Review #1197026 is a subjective opinion of poster.
Service
Doordash Vehicle Driver
Reason of review
Poor customer service
Tags
  • Abuse Of Drivers

Contact DoorDash Customer Service

Mailing Address:
DoorDash, Inc.
116 New Montgomery Street 4th Floor
San Francisco, California 94105
United States
Phone:
(650) 681-9470
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