State: New York Clear all filters (507 of 18171 reviews match)
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DOORDASH in Mastic, New York - My order never came

2.2
Details
A Door Dasher could not be found for over an hour after I placed my order. I was never notified a Dasher could not be found. I needed the order within a certain time frame and by the time the dasher was found it was too late. Over and hour to wait for just a dasher to be found is outrageous.
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#1646526 Review #1646526 is a subjective opinion of poster.
Reason of review
Order processing issue

DOORDASH in Levittown, New York - We got the wrong order

1.0
Details
Name was wrong on the order, order was incorrect, dasher failed to verify the order before delivery
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#1644736 Review #1644736 is a subjective opinion of poster.

DOORDASH in Albany, New York - I never got my food

1.8
Details
we ordered our food and waited forever. We finally called door dashand we were told the driver took our food. Needless to say we were out 175.00 and no food. We were highly upset. They gave us a credit on grub hub but that is not right. We should have got our money put back on our card immediately.
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#1644643 Review #1644643 is a subjective opinion of poster.
Reason of review
Problem with delivery

DOORDASH in Huntington, New York - Problem. Resolved, thank you!

5.0
Details
I accidentally ordered 2 items of same thing, it was fixed. The gentleman was very helpful, thank you!
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#1642635 Review #1642635 is a subjective opinion of poster.
Reason of review
Good customer service

DOORDASH in Patchogue, New York - Terrible

I had started a new doordash account and seems to be when it was started I was being charged for the doordash pass which I never signed up for I noticed this charge called doordash, they stopped the dash pass the following month and didnt remove the charge I was told I would hear back on this matter in 24-48 business hours never heard back !!! I contacted again and was told nothing they can do ...very dissatisfied will not use this service again way to many other services to use who appreciate customers if it will let me give no stars I will
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#1642399 Review #1642399 is a subjective opinion of poster.
Reason of review
Not as described/ advertised
On Wednesday I order 200.00 worth of foos from Cheesecake Factory. I received a text message that stated our food was picked up. Then I received a text message from crystal stating this is your dasher I’m outside. I texted back where are you because she wasn’t outside....
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#1641024 Review #1641024 is a subjective opinion of poster.
Reason of review
Problem with delivery

DOORDASH in Long Island City, New York - I want to change my phone number

1.0
Details
Horrible service, the app won't let me change my number and the support system tells me to go and do it in the app.
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#1638819 Review #1638819 is a subjective opinion of poster.
Reason of review
Bad quality

DOORDASH in Brooklyn, New York - MISSING ITEMS ORDERED

5.0
Details
Very cooperative and awesome customer service!
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#1638753 Review #1638753 is a subjective opinion of poster.
Reason of review
Order processing issue

DOORDASH in Shirley, New York - No delivery made

1.0
Details
said delivery is 8:05 PM NOW THEY SAY 55MIN FROM NOW
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#1638701 Review #1638701 is a subjective opinion of poster.

DOORDASH in Brooklyn, New York - First time

I scheduled a dash it is asking me to sign in I don’t know how
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#1637491 Review #1637491 is a subjective opinion of poster.
Reason of review
Can’t sign in