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I tried to cancel my DoorDash account, call their supposed "Customer Service # (650) 681-**** which is a voice mail. I cannot cancel or delete my account.

Followed the Help instruction to cancel my account: You can cancel your DashPass subscription anytime using the DoorDash app or website. On iOS, log into your account and tap on the โ€œManage DashPassโ€ banner. Then tap on โ€œEnd Subscriptionโ€, and confirm on the next page by tapping on โ€œEnd Subscriptionโ€. On Android and Web, log into your account and tap on the menu icon in the upper left corner. Tap on DashPass. Then tap on โ€œEnd Subscriptionโ€, and confirm on the next page by tapping on โ€œEnd Subscriptionโ€.

There is no "End Subscription" option.

I sent and email to their https://help.doordash.com/consumers/s/contactsupport to tell them to cancel my account today 10/11/18.

DoorDash is a joke. Sorry I ever signed up.

Reason of review: Poor customer service.

Monetary Loss: $15.

Preferred solution: Cancel my account.

Location: 116 New Montgomery St, San Francisco, CA 94105, United States

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