Chandler, Arizona
Not resolved
1 comment

This is the second time I used their service. Firs time was good as everything went smoothly.

Second time- the driver forgot an item and ignored my contact informing him of missing product. All their automated texts are one-way only and useless to the customer.

I have written to customer service and submitted a refund request online using their website tools with no result. Attempting to speak to a representative of the company in the event something goes wrong appears to be fruitless. Warning to all those using them. I will not use them again and was prepared to use them frequently.

Product or Service Mentioned: Doordash Delivery Service.

Reason of review: Have a realiable method of contacting a 'live person' in the event something goes wrong with delivery. Very simple-but makes for unhappy results otherwise..

Preferred solution: Let the company propose a solution.

DoorDash Pros: Mostly food delivered in a timel manner, Easy ordering.

DoorDash Cons: Missing items, Driver ignored immediate advise of missing item.

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Anonymous
#1185768

We are easier to get in contact with via phone. 1-855-973-1040.