Hayward, California
Not resolved

can't get in touch with door dash. when you call, 30 min.

or more was it.

staff up! you're losing money, and coming across as uncaring frustrating!

Product or Service Mentioned: Doordash Customer Care.

Reason of review: Poor customer service.

Preferred solution: more staff to handle volume..

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heartily agree.


Same here I can’t believe there is not a reliable customer service system. I submitted an order app was not tracking the dasher after an hr mind you I submitted my order at 8:45pm so it was 10pm and I was still waiting for my food.

Log on the web in hopes that the tracker will be working and nothing around 10:15pm my order was reflecting received but I never got my order now I’m hangry and I’m 30 buck short in my account. I will be deleting this app ASAP!!!