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DoorDash - My order didn’t come

1.0
Details
My order never came and I think they gave my order to someone else and I want all my money back
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#1657943 Review #1657943 is a subjective opinion of poster.
Pros
  • I would like to talk to a person on the phone 513 207 6103

DoorDash in Cleveland, Ohio - Missing items

1.0
Details
Not well. Very unhappy about your customer service.
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#1657791 Review #1657791 is a subjective opinion of poster.

DoorDash in Apex, North Carolina - Need to add Burger King.

4.0
Details
I like Doordash and you guys use to have Burger King on it and now it's gone for some reason. I'm hoping you guys can work with Burger King again.
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#1654553 Review #1654553 is a subjective opinion of poster.

DoorDash in Columbus, Ohio - Worst

1.0
Details
Worst one out there ever! Rude customer service and thieves!!
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#1654177 Review #1654177 is a subjective opinion of poster.
Reason of review
Poor customer service

DoorDash in Columbus, Ohio - Never received order

1.0
Details
I ordered from door dash while I was in training class for lunch. I waited an hour which is all we get for lunch break still no food. No one called me and if I hadn’t called them I would still be waiting on my order that never came.
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#1648574 Review #1648574 is a subjective opinion of poster.
Reason of review
Order processing issue

DoorDash in Springfield, Ohio - Worst service experience

It took 10 minutes of being on hold to talk to a representative. Then when I get to talk to someone, I can barely understand what they are saying. Their voice was almost robotic. I explain my issue and try to best understand the person on the other line, when I hear something to the effect of “we will check if anything is wrong on our end” then the call is ended.
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#1647507 Review #1647507 is a subjective opinion of poster.

DoorDash in Mansfield, Ohio - Oreder problems

1.0
Details
Waited 2 hours for my food . I had to call dasher to get information that she was already home and the restaurant was closed. I shouldn’t have to call them if to wonder where my food is . Also shouldn’t have sent confirmation that she was waiting on my food and then heading my way with my food and nothing .
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#1642129 Review #1642129 is a subjective opinion of poster.
Reason of review
Problem with delivery

DoorDash in Cincinnati, Ohio - Order wrong

2.6
Details
To disappointed to go over it again
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#1641892 Review #1641892 is a subjective opinion of poster.

DoorDash in Rock Creek, Ohio - I tried to cancel my order

1.0
Details
I tried to cancel my order by calling McDonalds, but the phone line was constantly busy. When i finally gound a numbet to call Door Dash the lady and told me that i couldn't cancel my order because Carla was here. I feel it was not my fault that i couldn't get thru to McDonald's and i believe my money should have been returned to my card. Im very disappointed in the service i received and it was my first time. It will be my last andvi will not recommend Door Dash to anyone.
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Review
#1640752 Review #1640752 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy

Contact DoorDash Customer Service

Mailing Address:
DoorDash, Inc.
116 New Montgomery Street 4th Floor
San Francisco, California 94105
United States
Phone:
(650) 681-9470
All DoorDash Contacts

Latest Question

DoorDash Questions

DoorDash in Dayton, Ohio - I can’t log in to apply

It’s saying my email and phone combination don’t match
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Review
#1640275 Review #1640275 is a subjective opinion of poster.