State: Ontario Clear all filters (2 of 17588 reviews match)
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Update by user Feb 19

They issued full credit after repeated emails back and forth from customer customer service who don't even seem to read them. Seemed more like BOTs responding. Eventually, a rep actually read the email and issued full credit.

Original review posted by user Jan 07

Considering that I am a new customer and the...
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1 comment
Anonymous
#1625742

Throw them to the dogs and go back to whatever system you used for the rest of your life before these couch potato delivery services came along. I can't imagine sending using a service like that except : I'm an invalid, my one car is dead, all of the grocery stores in the area have closed, etc.

Review
#1443347 Review #1443347 is a subjective opinion of poster.
Cons
  • Pathetic customer support - more like bots answering
Reason of review
Damaged or defective
Loss
$21
Preferred solution
Full refund
Resolved

Update by user Oct 30, 2018

Update: I contacted the # on the app to make a complaint about this whole process. I've NEVER had this issue with Uber Eats, Skip the Dishes, nor Just Eats.

The customer service rep tried to contact the driver but the driver was not responding to the calls. Therefore,...

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Review
#1369708 Review #1369708 is a subjective opinion of poster.
Reason of review
Order processing issue

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