Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Turnaround Time
Value for money

My colleagues and I decided to order using door dash. We placed individual orders (to the same place) so everyone could pay for their own meals.

Everyone's order was delivered but mine. I went back into door dash to see what was going on and it said my order was out for delivery. I ended checking my email and found that they canceled my order almost immediately after I placed it with no explanation. When I called they told my that my three items (torta, chips and guacamole) were going to take too long, so they canceled it.

Needless to say, while my colleagues enjoyed their meals, I had to settle for canned soup.

Nice service Door Dash. I will never use you again and you can be sure that I will tell as many people as I can about my experience with this undependable service.

Product or Service Mentioned: Doordash Delivery Service.

Reason of review: On time delivery.

  • Poor management skills
  • Customer service lacking
  • No Food
  • Poor Communication
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