I always use doordash when im out of town. It was incredible.
But yesterday, I ordered food for lunch from TGIF. I checked my app and saw that 2 more minutes and the dasher will be at my hotel. But it just got cancelled all of a sudden without even telling me why. I received an email saying they tried to contact me and that they cancelled it.
They never emailed, call or texted me before sending the cancellation email which was totally awful because i was expecting for my lunch and i was starving already. They wasted my time. I do not know if they already refunded me but even if they do they can not make me go back and work with them anymore.
It was the ugliest experience ever. Food is life and i ordered through them because i was busy and have no time to go to restaurants and wait.
They wasted my time.
Product or Service Mentioned: Doordash Customer Care.
Reason of review: Order processing issue.