Update by user Aug 02, 2019
Refund issued but didn't include credit amount I had for a previously botched order. Was promised "additional credits".
Woke up to $66.25 in credits. Ordered breakfast - they deducted the $13.45 owed to me, charged me almost $6 and after the transaction was completed, the "additional credits" disappeared.
At least I got my $13.45. Won't be using this service again
Original review posted by user Aug 01, 2019
I placed an order using your app for lunch. I have not received my order.
I called the restaurant and it has not been picked up. it has been almost an hour ago. I am a diabetic and should have eaten at 1. every time I use your service there is an issue.
after this I will no longer be using your app. and I want my money back not a credit on the app.
Product or Service Mentioned: Doordash Delivery Service.
Reason of review: Poor customer service.
Monetary Loss: $14.
Preferred solution: Full refund.
DOORDASH Pros: Restaurants, Food options.
DOORDASH Cons: Horrible dashers who never deliver your food, Part of order being left behind.