Resolved
1.0
Details
Reliability
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Update by user Aug 02

Refund issued but didn't include credit amount I had for a previously botched order. Was promised "additional credits".

Woke up to $66.25 in credits. Ordered breakfast - they deducted the $13.45 owed to me, charged me almost $6 and after the transaction was completed, the "additional credits" disappeared.

At least I got my $13.45. Won't be using this service again

Original review posted by user Aug 01

I placed an order using your app for lunch. I have not received my order.

I called the restaurant and it has not been picked up. it has been almost an hour ago. I am a diabetic and should have eaten at 1. every time I use your service there is an issue.

after this I will no longer be using your app. and I want my money back not a credit on the app.

Reason of review: Poor customer service.

Monetary Loss: $14.

Preferred solution: Full refund.

DoorDash Pros: Restaurants, Food options.

DoorDash Cons: Horrible dashers who never deliver your food, Part of order being left behind.

  • Terrible Customer Service
  • Hard To Reach
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