I placed 2 orders through door dash within 2 days. The first time, the driver never showed up so I had to call customer care waited almost 45 minutes chatting with some agent and eventually driver decided to show up.
The second order, some unprofessional rude driver showed up wth my order but he HAD THE WRONG ORDER!!!!!!!!!!!! I call customer care and they were not helpful at all!!! They refused to re-deliver because a refund was going to be sent out instead. Oh and by the way Refund will not be credited until a week to 2 weeks later for an order THAT I NEVER *** RECEIVED!!!!
So basically they will charge your card not deliver your food and not give you refund for 2 weeks.
RIPOFF SCAM!!!!!!! BUYER BEWARE
Product or Service Mentioned: Doordash Delivery Service.
Reason of review: Problem with delivery.
Monetary Loss: $80.
Preferred solution: Full refund.
Thank You for Your Reply! We are processing your message.