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I accidentally put my home address instead of work address. Contacted the driver and she said it was fine.
Get on the app to check the status of my order and theres a completely different dasher now. I contact him 3x with no reply. Updated the special delivery instructions with the new address since it wouldnt allow me to change my address and I wasnt getting a response from my dasher and they still delivered it to the wrong address after I was told it would be delivered to the updated one. I paid a $6 service fee, $5 tip and $6 delivery fee and my order wasnt even delivered to me.
I had to leave work and drive all the way home just to get my food that was at a restaurant right around the corner from the updated delivery address.
I am highly dissatisfied. I need someone to contact me about this.
Monetary Loss: $47.
Preferred solution: Full refund.
Location: Grove City, Ohio