Not resolved
1.3
Details
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website
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I tried ordering food and both times they claim to have delivered it but got nothing. The first time I was given doordash credit only for my meal (delivery fees not paid back) and ordered again.

I repaid for delivery and tip and still no flipping meal. I contacted them and they said the drivers had tried calling but I had zero calls. All they did was refund one of my delivery fees and give me back the same amount or store credit as before.

How am I supposed to use the credit if I don't even know if I'll get the meal? I'm just left hungry and with a waste of money and time.

Product or Service Mentioned: Doordash Delivery Service.

Reason of review: Order processing issue.

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