Not resolved
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Turnaround Time
Value for money

Was on hold waiting to be connected to the next available representative for 30 minutes before the call disconnected and then when I tried to call back the number wouldn’t dial anymore a few times then it said the number is not in service. I had to drive to the restaurant myself an hour after the food was ordered and pick it up cold and pay for it again myself.

After returning home I opened the app to take a screen shot of the order luckily I did it quick enough because it said order cancelled and then disappeared from my previous orders, so I checked my bank account to see if the money was back and I was actually charged a second time for the order instead. I want my money refunded I was charged twice by door dash for the food, delivery, and tax to my credit card.

10:45pm 6/21/2019

Product or Service Mentioned: Doordash Delivery Service.

Reason of review: Order processing issue.

Monetary Loss: $73.

Preferred solution: Full refund.

DoorDash Pros: When i use to actually get orders instead of wasting gas.

DoorDash Cons: Food never came and they charged me anyway, Not reliable, Hated it and will never use again.

  • dishonest
  • Unreliable Delivery
  • Doordash Unhelpful
  • Fraud Activities
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