Doordash Questions and Answers
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Password reset
I trying to become a dasher and can't remember my password I tried to do I forgot my password and have not gotten an email.
Car Troubles
Hello, my name is Nicole Suarez and I am a Dasher in the San Diego area. I was in the middle of a dash on April 4, around 12:30 PM when my car would not start after a delivery. I had to end a dash but I wanted to give the company a reason why I had to end the dash since I know this will affect my ratings.
Missing Week paid for dasher
Why was one of your worker(Dasher) has difficulties in getting her 3weeks payment despite all mails, questioning, screen shots, error messages, account statement sent?
Almost four weeks now, you haven't paid your worker.
All other companies don't joke with the missing payment of their dashers.
It's ridiculous.
Thanks.
Tax return
I have worked for doordash and wanted to know if your mailing out the tax form
Customer ratings
I work very very diligently to provide best customer service possible. My rating starts sky rocketing and out of the blue they drop .15 to .20 points.
No details given.
How in the world can I correct something if I do NOT KNOW what I did wrong? Is this just a metrics DoorDash manipulates to prevent dashers from ever achieving a sense that they are doing a good job?
I agree with this. I received an order at 5:44 last night, and it turns out that the pick up was at 4:30.
I got to the restaurant 5 minutes later and to the customer writing 10 more minutes, if that. After going to the door, calling, and texting, I found he wasn't home. I finally got a hold of him, and he was livid. He was already 45 minutes away.I told him I'd contact doordash, he hung up on me.
I chatted with service to make sure he got reimbursed. My score dropped dramatically.I'm totally focused on service, so this bothers me. I am 99.9% sure my other lower scores were due to multiple orders at once. I even had one that I picked up taco bell in my designated area, and it had me deliver it 3 cities away.
That city was not within my delivery area. I'm really disappointed.I had perfect scores.
City switch
Hi I’m a dasher trying to get switched over to the Woodlawn area in Chicago can you all switch me ASAP please and thank you .
HI THIS IS CARRIE BETH BROWN. WHERE IS DOORDASH LOCAL OFFICE IN TUCSON, ARIZONAQ I AM READY FOR DOORDASH DELIEVERLY.
Welcome kit
I got a message saying my Welcome kit was here but notheing has arrived.
I have a question
I am working Doordash almost 1 year. I am working at Arlington of Virginia.
My orders had too far and didn’t give me order at last 3 days. I can’t make money.
Maybe my application didn’t work. Help me.
Driving in different areas
I’m based in San Jose and am going to L.A. and Orange County for a week. Can I dash while I’m there?
I haven’t got paid yet