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Rating went down when I wad dashing

I kept getting orders when I was already dashing an order.so now my rating went down, how will you fix it?

2 answers
Melanie Cooper
#1707161
According to Doordash FAQs dasher ratings can fluctuate for various reasons. Dasher ratings are dependent on three metrics: customer ratings, acceptance rates, and completion rates.

Dasher ratings can drop if they make a habit of declining deliveries or if dashers unassign themselves after accepting a delivery. You can read more about it i the article Best Answers to DoorDash Questions
NearLion537
#1763260
@Melanie Cooper

Your ratings will drop also if the app malfunctions and won't allow you to accept orders, complete orders, or do anything on the app. I tried to report the issue and got deactivated. Please be prepared they will deactivate you with no warning or even being able to express your issue.

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WILL YOU DELIVERY TO A HOSPITAL ROOM/

My husband has not restrictions on his diet and wants me to leave work to take him food. I work 45 from the hospital. Can you delivery food to his room?

1 answer
Melanie Cooper
#1704961

According to Doordash FAQ page the company dashes the order to the address you write. You can also contact DoorDash Customer service for an assistance by phone numbers 650- 681-9470, 844- 285-0248 email support@doordash.com

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Who corrects a wrong food order d/d or the place of business I ordered from

I placed an order and the food order was wrong and I called the business and they said I could come pick up correct order but this is not the purpose of d/d. My question is who is the correct person to contact d/ d or the place I ordered the food from?

1 answer
Melanie Cooper
#1701935
Regarding your question you can contact Doordash customer support via Contact Tab in PissedConsumer website
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Pay

I am missing two payment my bank account wasnt fully set up.however since may 7th it has been yet I still can't get them to resend funds to account on file we have many back and forth emails they just can't seem to figure it out

1 answer
Melanie Cooper
#1695561

Your question seems specific and you should contact DoorDash customer support by phone at 650- 681-9470, by email at support@doordash.com

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My money isn’t in my account

I did my deliveries and the money suppose to cash out into my account on Monday it’s going on 1 week it hasn’t enter my account still!!

1 answer
Melanie Cooper
#1693825

According to the DoorDash FAQs, the company pays dashers once a week through direct deposit. If you have problems with it, please, contact DoorDash customer service by phone at 650- 681-9470, by email at support@doordash.com

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Order??

Question about lock out please

1 answer
Melanie Cooper
#1693140

If your account has become unexpectedly locked or disabled you can contact the DoorDash support team through the support case submission form or by phone at 650- 681-9470, by email at support@doordash.com

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Doordash never let show doordash referral exact expiration date time

I referred by my friend. And I have hit 200 deliveries within 60 days.

I and my friend couldn’t see any exactly time of your referral expiration date. They just show us complete 200 deliveries on 5/25. We thought it should be on 5/25 th of 11:59 pm. I did deliveries but they said you have to finish your deliveries 5/25th of 3:00am.

If so why didn’t you just let to see time. They were cheating us.

How can I get my referral amount? Please help me

1 answer
Melanie Cooper
#1693138

According to DoorDash FAQ page once your referral has placed a qualifying order, you’ll receive a confirmation email, and your credits will be automatically applied to your next order. If you both meet the requirements, credits can take up to 24 hours to reflect on your account. You can also contact DoorDash customer serviceby phone at 650- 681-9470, by email at support@doordash.com

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E perdido mi tarjeta roja. Como puedo hacer en ese caso?

1 answer
Melanie Cooper
#1693139

According to DoorDash FAQ section dashers can replace Red Cards by either going to their local DoorDash store or by ordering one from the DoorDash website for free. You can also contact DoorDash customer service by phone at 650- 681-9470, by email at support@doordash.com

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Where can I purchase a door dash

1 answer
Melanie Cooper
#1691446

According to DoorDash FAQ section DoorDash is currently available in over 850 cities across North America and is growing fast! To see if DoorDash is available in your neighborhood, visit http://www.doordash.com/food-delivery

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Will door dash deliver to a retirement rehab care center

I'm a patient, and hungry

1 answer
Melanie Cooper
#1690739

According to Doordash FAQ page the company dashes the order to the address you write. So just write the address of your retirement center. You can also contact DoorDash Customer Support for an assistance phone numbers 650- 681-9470, 844- 285-0248 email support@doordash.com

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How much time in advance do I need to order a big order?

I need to order Rosas for 50 people how much time in advance do I need to order so I can get my food by lunch time???

1 answer
Melanie Cooper
#1690512

According to DoorDash delivery policy once you have selected your meal, at the checkout page, before clicking Place Order, simply select Scheduled and you can select the date and time you wish to have your meal delivered. After selecting the date and time you want, simply click Place Order. you can contact DoorDash Customer Support for an assistance phone numbers 650- 681-9470, 844- 285-0248 email support@doordash.com

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Cuando seré aprobada para ser un repartidor de DoorDash, hace alrededor de un mes y aún no he recibido respuesta, gracias

0 answers
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I'm new to this so every time I hit dash a were pops up says my internet is not connected but it is help me

0 answers
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I want to know if someone with a international license will be able to do doordash?uestion?

My husband have a international license and want to know if he can dash

1 answer
Melanie Cooper
#1704109
According to DoorDash FAQ page there is no definite inforation about your question. It is beter to contact DoorDash customer service via Contact Tab in PissedConsumer website
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I had order that didn't accept the red card. How do I get reimbursed?

1 answer
HelpCenter_PissedConsumer
#1682924
According to the DoorDash website if your red card is declined you should contact the customers' support. If you have Iphone app, then click on the help button.

In Android app click ?, describe your problem and support team will help you. Doordash customer service phone numbers are (650) 681-9470, (844) 285-0248, and Doordash email is support@doordash.com
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How can I cash out daily

1 answer
Melanie Cooper
#1681329

According to the Doordash Help section, qualified Dashers can enable the Fast Pay service and receive their earnings on demand through DoorDash, rather than waiting for their weekly direct deposit or using a third party service. There is a $1.99 fee to cash out earnings daily.

Any Dasher in an active Fast Pay market who has completed at least 25 deliveries and dashed for at least 2 weeks can qualify for the program. Dasher must have a debit card - not a prepaid card - to use the Fast Pay service.

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How do I change my location on the app

1 answer
GleefulSumatranRhinoceros951
#1679027

To change you location, just go to where you want to dash at, then at the top right there will be a selected city choice to start dashing.

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Can you pay cash upon delivery?

I do not have credit/debit just cash. Me and my household could benefit from your business

1 answer
Melanie Cooper
#1677915

According to DoorDash, the company doesn’t deal in cash transactions with customers or drivers. Customers can only pay online through the app.

The only use for cash is when you want to tip your driver in person.

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Why can’t I register my red card?

I enter the numbers to register my card that I just got in the mail and it comes back “failed” every time.

1 answer
Melanie Cooper
#1681339

The company website states that dashers should contact support immediately if their Red Card is declined for any reason. In the iPhone app, click on the help button in the top right corner.

On Android phones, click the "?" in the right corner.

Explain the situation and support will help fix the problem right away. You can also try to reach out to the DoorDash Customer Care Team by submitting a form here https://help.doordash.com/dashers/s/contactsupport.

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LOGIN

I TRIED TO LOGIN IN WITH MY EMAIL AND PASSWORD AND IT'S TELLING ME I AM UNABLE TO SIGN IN. I HAVE A MY CARD LINK TO THE DOORDASH DELIVERY SUBSCRIPTION. I NEED CUSTOMER SERVICE TO CANCEL MY SUBSCRIPTION ON THAT EMAIL.

1 answer
Irene Moore
#1676956

Your request seems to be quite specific. Please reach out to the DoorDash Customer Care Team by phone at (844) 285-0248 (toll-free) or send them an email with your comments regarding subscription cancellation at support@doordash.com.

You can also submit your request on the DoorDash website using their customer support form here https://help.doordash.com/consumers/s/contactsupport.

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Questions 209