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Lost card

Need a reimbursement for an order I paid with cash. And would like to know when can I get a new card

HelpCenter_PissedConsumer
#1592476

According to DoorDash’s terms, the company is under no obligation to offer refunds on orders that were completed and delivered. The company also states that they may issue refunds at their "sole discretion."

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Payment

by StrictIguana355

Have not been paid over three weeks now they are going to evict me this Friday so sad

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App

by AdhesiveKingCrab

Just got an iPhone not sure what app is the correct app I’m used to use an android can anybody help me

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Submitted with delivery address of different restaurant?

I recently submitted an order at Moe's in Bellmore, NY intending for it to be delivered to 3974 anne dr, seaford but the address it shows is for a different doordash restaurant. How do I correct this? {{Redacted}}

HelpCenter_PissedConsumer
#1592484
Unfortunately, the company website doesn't provide any information regarding this matter.
The only option you may consider is canceling the order. If the restaurant has not yet accepted your order, you can cancel.

To do this:

In the top right corner of your screen, select the icon of the person with the headset on.
Tap the “cancel order” button towards the bottom of your screen to cancel the order.

If you need to cancel after the restaurant has started making the order, you need to contact DoorDash customer service.
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Door Dash Scam

Where is my money? My account says I received my payment but my bank says otherwise. The customer service is horrible.

HelpCenter_PissedConsumer
#1569852

Based on the information found on the DoorDash website: "If you believe you have been improperly paid or a payment is missing, please create a support case using the link below.

To ensure DoorDash can address your concern as quickly as possible, please provide the following information in your support case submission:

Full name

Email address

Phone number

Amount of pay that is missing or incorrect

The day or days on which the deliveries in question took place Whether or not you use FastPay"

You can file a DoorDash support case here: https://help.doordash.com/dashers/s/article/What-if-I-notice-a-payment-is-missing-or-incorrect

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Refund

My food was not delivered, but I have been charged. Not trying to be a “pissed customer,” just want the money refunded.

HelpCenter_PissedConsumer
#1569815
Find out what DoorDash Terms and Conditions state regarding company refund policy here: https://help-center.pissedconsumer.com/top-consumer-questions-to-doordash/#How-do-I-get-a-DoorDash-refund?
RegalChipmunk
#1566253

That is me right now!!! I’m trying to call to get my money and no answer my dasher says I have to call stupid C.S and them *** won’t answer

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Where is my Fast pay payment?

I called my bank and they said they never received fast pay and it’s been a day? I paid 1.99 to have the service and it hasn’t been delivered to my bank.

HelpCenter_PissedConsumer
#1569856
This question is really popular with the dashers. Find out what can be done in this situation here: Doordash question #12173



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Lost my red card

I lost my rad card, how do i get nwe one

HelpCenter_PissedConsumer
#1569800
According to the Doordash help center, dashers can replace Red Cards by either going to their local DoorDash store or by ordering one from the company website for free. Find the step by step guide on what to if the dashers lost their Red Card here: Top Consumer Questions to Doordash
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Job application- delivery

My name is Derek Fowle. I was trying to retrieve my application to complete it, but i keep getting an error message.

My phone is 347-831-9126.

Please advise. Your assistance is appreciated.

HelpCenter_PissedConsumer
#1569858
In accordance with the Doordash Help Center information:
"Generally, individuals are eligible for activation if they:

Pass their background check and motor vehicle reports (if planning to use a motorized vehicle)

Do not have a prior DoorDash Dasher account–active or inactive You can always return to your signup process by returning to the confirmation email you received in your inbox, or to our signup page to pick up your signup process where you left off.

Once complete, depending on your market, you can either go into an office to get oriented or wait for your Activation Kit."

In case you have issues while applying for a dasher position you may contact DoorDash customer support.
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Deposit

Good morning I have a problem with the deposit of August 06-12 I need help

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dasher

im leaving for college this week, how do i switch being a dasher from cincinnati, oh to louisville, ky?

HelpCenter_PissedConsumer
#1569817
DoorDash website states that dashers can switch cities "but you can only dash in one city at a time,". Check what else the DoorDash drivers need to do to change cities here: https://help-center.pissedconsumer.com/top-consumer-questions-to-doordash/#How-can-I-switch-cities-with-DoorDash?
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Fast pay

My fast pay says its sent bank doesn't have it. Need to speak with Some one

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Delivery

Why i dont see how much i made in my last delivery

Anonymous
#1554476

I made a delivery to a customer and it is not showing that I got paid for it. The app crashed after I confirmed delivery The pay for that order was $6.65

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About drop off Order

I did this morning good drop off for 260 or270 only get paid $15 lost time I get was $51 I just As was the same amount 247 or 270 im not sure Exactly I'm on tell much wanna know what is the difference between those 2 drop off

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How I’m gonna get money

Hi my name is Pammy I haven’t set up my direct deposit yet? Do I really need to or I can get my check by mail or any other options to get my money?

HelpCenter_PissedConsumer
#1569812
According to the company's website, DoorDash pays dashers once a week through direct deposit. Dashers can set up direct deposit through the Dasher app following the steps below:
1. To set up direct deposit, launch the "Dasher" app.
2. Go to the "Earnings" tab.
3. Tap the red bank symbol at the top right of your screen fill out your bank information:
a)Your name on bank account;
b)Your social security number (SSN);
c)Your bank's routing number (9-numeric digits long, enclosed by dots);
d)Your bank account number (usually 10-12 numeric digits long);
4. If you have checks, you can find your bank routing and account number using the example below.
5. Tap "Submit Bank Details".
Dashers can also set up to be paid daily for a small fee. In the U.S., dashers can sign up for Fast Pay on the DoorDash Help Center web page.

For more information you may contact DoorDash directly.
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Invite a friend

by StableFlounder

How do you invite a friend to join dasher for a bonus? When I press on the app nothing happens.

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Card

Can I dash without my red card?

HelpCenter_PissedConsumer
#1569820

The DoorDash website states that dashers can dash without their Red Cards by using their own credit cards, adding that the company will reimburse such transactions. Dashers must submit information regarding the transaction on the company's Help Form.

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I need to register in another state

Call me back pls I need help

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Debit card

by AnotherMammoth

How do I check balance on my door dash card

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Hi there

by PricklySeaDragon

I’m just fill out the form for driver

Everything complete..

How long it’l be take to approve ?

Thank You

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Questions 199