Not resolved
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Turnaround Time
Value for money
1 comment

Ordered Taco Bell around 9:15-9-17pm

Texted the driver my room number at 9:21pm no response

Waited opened my app several times it still said 50-60 minutes

Untill time later it says 54-64 minutes .

I called the driver NO ANSWER at 10:39pm

My very first time ordering and it was unacceptable and disastrous. I also felt lied to.

When I read my list it said approximately 25-32min

Which is why I was willing to order; under the impression that it would only take that long (obviously right). As SOON as I press the order button the time frame goes up to 50-60 min!

I immediately go to cancel the order but get a “unable to cancel order error already assigned to a driver” pop up; SO I SAID OK ITS WHATEVER AT THIS POINT (meaning freak this then; I’m going to let it go through, this One time) -upset at that.

Then all this time went by and now I’m here on your page explaining why I had to call customer service.

I got my refund without a problem , but the experience was unrecomendable, and due to insufficient “other options” as far as accommodations go I WILL NOT BE RETURNING TO THIS APP OR ANYLONGER INVOLVE MYSELF WITH THE “DOOR DASH” company and or app/website .

Product or Service Mentioned: Doordash Delivery Service.

Reason of review: Problem with delivery.

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Ordered food from Buffalo wild wings on doordash & I cancelled order 2 minutes later before they even accepted the order && my card was charged twice!!! I got charged 60$!!!!