DoorDash - Remind drivers to read customer instructions
I have written instructions for drivers in delivering my orders. I am a frequent customer, and I would hate to have to start using another delivery service.
I am disabled, and wait for the doorbell to ring before I get up to get my food. The instructions are to 1) Ring the doorbell 2) Place the food on the chair beside the door 3) Leave. Tonight she did NOT ring the doorbell, did NOT place the food on the chair, She put the food on the front porch floor, right in front of the door. I could not open the door without turning the drink over, and pushing the bag of food over.
I have difficulty bending to the floor to pick up anything. I was waiting for the doorbell to ring. It never did. I finally got up to see if my order had been delivered.
The food was cold. The milkshake was liquid.
I dont know when the food was delivered. This same thing happens often, and I am tired of it.
WHY CANT THE DRIVERS READ THE INSTRUCTIONS???
Would you PLEASE instruct the drivers to read instructions!?
Audrey Trull
User's recommendation: Leave instructions, make sure drivers read your instructions.
Location: Charlotte, North Carolina
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