DOORDASH Reviews and Complaints
Add to comparison
?
Subscribe to organize reviews of the company into easy-to-read list. You can view followed brands in your profile
Is this your company?
Latest review first
- Latest review first
- Most helpful reviews first
State:
Show
City:
Show
Product:
Show
Pissed Consumer Interviews
?
Video interviews are designed to showcase real customer experiences with a variety of companies. They give consumers a chance to tell their side of the story and expand upon their original complaint posted to PissedConsumer.com
This is an ongoing situation this business is horrible you don't contact nobody nobody knows nothing everybody says everything is in headquarters headquarters don't have no phone number headquarters don't have no email so then you guys have people sick and they wait on that money and then give him a time 24 to 48 hours they call you back if not there another 48 hours or maybe Tuesday Wednesday this business is the worst business that I've ever work with you in my life you guys are not business materials you guys don't have contact nothing horrible I want my money I'm going to take this situation a little bit seriously in a little bit more farther than this because it's not just not about $1,000 if it's mine you got people just been waiting on their money for weeks and time and time and time and you guys said he's telling everybody the same thing over and over and over again this ain't going to work this ain't going to be end of it and this is not going to be the last message you guys send for me because if I have to take this further for his legal legal actions that's what I will have to do
Most Helpful
Unbelievable!!! After many, many bad experiences with Doordash, I finally gave up on them. I went onto my account to delete it and found out that there is no way to do so. I believe that this practice of not allowing a customer to delete their account borders on fraud....
View full review
Review
Product
Reason of review
Return, Exchange or Cancellation Policy
I placed an order on the doordash app with KFC. When the driver, Erik, arrived the order was missing all of the side orders. When I told the Erik that he was missing items from my order, his response was, "That's all there was on the receipt." Showed him the receipt...
View full review
Review
Pros
- From tonight on absolutely nothing
Reason of review
Problem with delivery
Loss
$33
Preferred solution
Full refund
DOORDASH - Triple the regular price
I ordered from Door Dash for Taylor st pizza. The total came to $62.00. I thought that seems high for a pizza. I called Taylor st directly to place the same order and the total was $21.00. I understand there is a cost for service but 3 times above the already profit mark up is crazy. I will never use door dash again. And I will make sure all my friends are aware of the business practice.
Review
Pros
- Idk
Cons
- Placing comments on all social media accounts about my service
Reason of review
Pricing issue
Tags
we ordered food on 10/13/19. tracking showed driver was at the restaurant. then after 10 minutes it showed that a driver was heading to the restaurant and the order was over the time they said it would be delivered. i got a call from the second driver that said the...
View full review
Review
Reason of review
Problem with delivery
Preferred solution
i have already requested the refund but i also want the driver to not be allowed to pick up any further deliveries.
DOORDASH in Minneapolis, Minnesota - Becuase the gift card isn’t working
The gift keep giving me a code stating invalid
Review
Product
Reason of review
Access/ activation issues
DOORDASH - Food late and no update
I called doordash and there was no solution. I waited 3xs the proposed time for my food. Door dash ended up hanging up and not calling me back.
Review
Pros
- Convenient
Cons
- Terrible customer support
Reason of review
Poor customer service
Loss
$5
Preferred solution
Price reduction
Tags
DOORDASH - Login failed
I will try ti login in to my account I can’t
Review
DOORDASH - Door Dash never paid referral as promised!
I referred a friend and was supposed to get $20. My friend did not order over $10 his First order, but he did for his second order and they door dash denied my referral. It never once said it had to be first order! Very deceptive practices. Now they finagled three orders from my friend and I trying to trigger the promised referral! Shame on door dash!
Review
Pros
- Friendly drivers
Reason of review
Not as described/ advertised
Loss
$40
Preferred solution
Deliver product or service ordered
DOORDASH - Didn’t receive my food I paid for and delivery driver didn't answer the phone
I didn’t receive food at all. No sign of a delivery driver. Tried calling and texting them no answer but food says delivered.
Review
Reason of review
Problem with delivery
Preferred solution
Let the company propose a solution
DOORDASH in Sayreville, New Jersey - GIVE ME MY MONEY BACK
Completely wrong order and then expect me to pay another $5.99 to have the correct order redelievered. I expect ALL OF IT TO BE REFUND TO ME
Review
DOORDASH - No order yet
Restaurant not serving the door dash but still been charged
Review
Pros
- Cons
Cons
- Horrible customer experience
Reason of review
Order processing issue
Preferred solution
Full refund
Tags
Thank You for Your Reply!
Thank You for Your Reply!
We are processing your message.
Thank You for Your Submission
Your comment is successfully posted.
Select Reason
Select Reason
I went to website for my account info and was able to delete my payment card details. I was not able to do that from the app. I also found customer service support form on the website and requested the account be deactivated