DoorDash Reviews and Complaints
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Pissed Consumer Interviews ?
This is an ongoing situation this business is horrible you don't contact nobody nobody knows nothing everybody says everything is in headquarters headquarters don't have no phone number headquarters don't have no email so then you guys have people sick and they wait on that money and then give him a time 24 to 48 hours they call you back if not there another 48 hours or maybe Tuesday Wednesday this business is the worst business that I've ever work with you in my life you guys are not business materials you guys don't have contact nothing horrible I want my money I'm going to take this situation a little bit seriously in a little bit more farther than this because it's not just not about $1,000 if it's mine you got people just been waiting on their money for weeks and time and time and time and you guys said he's telling everybody the same thing over and over and over again this ain't going to work this ain't going to be end of it and this is not going to be the last message you guys send for me because if I have to take this further for his legal legal actions that's what I will have to do
Most Helpful
Unbelievable!!! After many, many bad experiences with Doordash, I finally gave up on them. I went onto my account to delete it and found out that there is no way to do so. I believe that this practice of not allowing a customer to delete their account borders on fraud....
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Review
Product
Reason of review
Return, Exchange or Cancellation Policy
DoorDash - Very Slow service
Ordered pizza in Lahaina Maui at 6:37PM. Order was delivered a little past 9PM. I called the restaurant three times - no help from that effort. Door Dash needs to get better at the time it takes for delivery.
Review
Reason of review
Problem with delivery
Loss
$45
Preferred solution
Price reduction
DoorDash customer service is trash
This is by far the worst food delivery service out there, I’d rather use Postmates! They sent a regular crust pizza after I ordered a gluten free and refused to refund the actual cost of the pizza. Giving me 8 dollars of 13.25! I can’t eat the pizza and it’s and a dangerous allergen! Your service is irresponsible and unreliable.
Review
Service
DoorDash - I can't open my account
She can't find my name in the system
Review
Reason of review
Problems with payment
Loss
$10
Preferred solution
Full refund
Door Dash Changes Its Name to Back Door Dash! Or at least they should because they try to screw you for money and run!! Made a simple order through Back Door Dash for two items at a nearby Chinese restaurant. Two hours later, I got a Shanghai Surprise. No freakin'...
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Review
Reason of review
Poor customer service
Loss
$1000
Preferred solution
Deliver product or service ordered
Tags
Door Dash Changes Its Name to Back Door Dash! Or at least they should because they try to screw you for money and run!! Made a simple order through Back Door Dash for two items at a nearby Chinese restaurant. Two hours later, I got a Shanghai Surprise. No freakin'...
View full review
Review
Cons
- I get incorrect items
Reason of review
Poor customer service
Loss
$1000
Preferred solution
Deliver product or service ordered
Tags
DoorDash - Did not receive all items
A credit for a future purchase was put on my account
Review
Service
Reason of review
Good customer service
DoorDash - Wrong meal
No refund on mess Order
Review
DoorDash - MISSING ITEMS ORDERED
Being redelivered an hopefully it won’t take 46 mins like they said
Review
Reason of review
Problem with delivery
Preferred solution
Deliver product or service ordered
DoorDash - Poor food quaility etc
I ordered dinner from Subway the bread was so dry it crumbled when you bit into it very very dry .I called subway they said it was freshly baked .that's bull I called door dash said they can come pick up this garbage they called fresh and take it back .iv had problems with that subway before .I had a issue this morning food arriving cool and greasy.i hope door dash quits using that subway I want a refund or a credit for the 4 sandwiches I ordered.im done with subway.especially that one
Review
Pros
- Semi quick if i dont want to leave my home
Cons
- Not receiving food
Reason of review
Poor customer service
Loss
$29
Preferred solution
Refund or credit
DoorDash - Can Not becone a door dasher because sometging with account is not being processes
Still haveing issues loggin in and i was not able to get help sigining in tonight. Advised i call tomorrow to speak with the department to help.
Review
Reason of review
I cant sign in or reset my password to get in.
Preferred solution
Let the company propose a solution
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I’m glad I’m not the only one, this *** is *** me off.