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Pissed Consumer Interviews ?

This is an ongoing situation this business is horrible you don't contact nobody nobody knows nothing everybody says everything is in headquarters headquarters don't have no phone number headquarters don't have no email so then you guys have people sick and they wait on that money and then give him a time 24 to 48 hours they call you back if not there another 48 hours or maybe Tuesday Wednesday this business is the worst business that I've ever work with you in my life you guys are not business materials you guys don't have contact nothing horrible I want my money I'm going to take this situation a little bit seriously in a little bit more farther than this because it's not just not about $1,000 if it's mine you got people just been waiting on their money for weeks and time and time and time and you guys said he's telling everybody the same thing over and over and over again this ain't going to work this ain't going to be end of it and this is not going to be the last message you guys send for me because if I have to take this further for his legal legal actions that's what I will have to do
Most Helpful
Unbelievable!!! After many, many bad experiences with Doordash, I finally gave up on them. I went onto my account to delete it and found out that there is no way to do so. I believe that this practice of not allowing a customer to delete their account borders on fraud....
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138 comments
Anonymous
#1734780

I’m glad I’m not the only one, this *** is *** me off.

Review
#1076631 Review #1076631 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy

DoorDash - 2nd time paid and never got order

Doordash failed to deliver paid food, so far nothing has been recovered or refunded
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Review
#1627418 Review #1627418 is a subjective opinion of poster.
1.7
Details
Dasher s not responding. Time was 30 minutes and it has been ove a hour. It has said 6 minutes eta for 40 minutes. No way to contact DD. No way to contact driver. Should we cancel? Restaurant is 5 minutes from my house. 3 salads and a cold pasta later I do not believe...
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Review
#1627416 Review #1627416 is a subjective opinion of poster.
Pros
  • Save you from going out
Cons
  • Having to ask where my refund is
  • Wrong items
  • No actual customer solutions or service
Reason of review
Problem with delivery
Preferred solution
Let the company propose a solution

DoorDash - Complaint about one of the drivers

The driver was did not follow the specific instructions given and was inconsiderate and made me come to get the food. I would like to be compensated for the $45 spent on the food that was not delivered properly.
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Review
#1627415 Review #1627415 is a subjective opinion of poster.

DoorDash - Fishing my postal code

Got help with my postal code
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Review
#1627380 Review #1627380 is a subjective opinion of poster.

DoorDash - Item left off order

3.6
Details
The door dash customer service representative refunded my money for the missing item! Great Job!!
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Review
#1627376 Review #1627376 is a subjective opinion of poster.
Reason of review
Good customer service

DoorDash - Dissatisfied with the Customer Support and time management

I WANT MY MONEY BACK. IM PISSED !!! i ordered my food hours ago ? where THE *** is it at .? my dasher REFUSES to answer his texts and i’m am extremely disappointed .. i want my money back NOW . or i will NEVER be using doordash again . and i will simply sue doordash and switch over to uber eats !!!!
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Review
#1627368 Review #1627368 is a subjective opinion of poster.
Cons
  • Zero customer service when they fup
Reason of review
Problem with delivery
Loss
$15
Preferred solution
Full refund

DoorDash - NEVER AGAIN!

1.0
Details
NEVER AGAIN! Wish I had see the more than 1,000 negative reveiws before I tried DoorDash. Ordered food and it never came. It was marked delivered. Contacted the company and they the driver could not find my condo. My street is one block long with one condo building....how could he/she miss it. Driver did not call to get directions. The company said if the driver cannot find the residence they are advised to donate the food to someone, like the homeless that way they get paid! Only when I insisted the rep call the driver was a call made, but driver had phone go to voicemail. There is no accountability on the part of the driver...they can steal your food, get paid and keep the tip that is authorized when you order.
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Review
#1627366 Review #1627366 is a subjective opinion of poster.
Cons
  • No food delivered
  • Never came
Reason of review
Problem with delivery
Loss
$45
Preferred solution
Full refund

DoorDash - Did not get my 25 percent off for my first time using door dash as it was written online.

I was told to send a screen shot of the 25 percent off the first order with Chin Chin. AUG Your order is here Delivered 7:58 PM DETAILS Modest take-out eatery offering a familiar lineup of Chinese noodles, stir-fries & rice dishes. Local Promo Image Ad·DoorDash Delivery Use code GOOGLE25 and get 25% off your first DD Delivery! ORDER NOW · doordash.com 2820 Louisville Ave, Monroe, LA 71201 Map of china cafe monroe Open ⋅ Closes 9:30PM
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Review
#1627365 Review #1627365 is a subjective opinion of poster.
Pros
  • When this process works its nice
  • Delivery
Cons
  • You have to tip before you get service
Reason of review
Did not receive my 25 percent off for my first order
Loss
$6
Preferred solution
Price reduction
Earlier today I was on a delivery from Burger King to a woman named Charity Inn Arlington Florida. Upon arrival to her apt complex I could not locate her apartment and when I called she didn’t answer and when I finally reached her I asked her to go outside of her...
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Review
#1627364 Review #1627364 is a subjective opinion of poster.
Pros
  • I like driving for door dash
Cons
  • Customers can be very very rude
Reason of review
Problem with delivery
Preferred solution
Let the company propose a solution

Contact DoorDash Customer Service

Mailing Address:
DoorDash, Inc.
116 New Montgomery Street 4th Floor
San Francisco, California 94105
United States
Phone:
(650) 681-9470
All DoorDash Contacts

Latest Question

DoorDash Questions

DoorDash - Waited too long for order

2.0
Details
I ordered food 2 hours ago. She never came with the food, I called the store and it’s been sitting in the window COLD.
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Review
#1627363 Review #1627363 is a subjective opinion of poster.
Reason of review
Problem with delivery
Loss
$30
Preferred solution
Full refund