DoorDash Reviews and Complaints
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Pissed Consumer Interviews ?
This is an ongoing situation this business is horrible you don't contact nobody nobody knows nothing everybody says everything is in headquarters headquarters don't have no phone number headquarters don't have no email so then you guys have people sick and they wait on that money and then give him a time 24 to 48 hours they call you back if not there another 48 hours or maybe Tuesday Wednesday this business is the worst business that I've ever work with you in my life you guys are not business materials you guys don't have contact nothing horrible I want my money I'm going to take this situation a little bit seriously in a little bit more farther than this because it's not just not about $1,000 if it's mine you got people just been waiting on their money for weeks and time and time and time and you guys said he's telling everybody the same thing over and over and over again this ain't going to work this ain't going to be end of it and this is not going to be the last message you guys send for me because if I have to take this further for his legal legal actions that's what I will have to do
Most Helpful
Unbelievable!!! After many, many bad experiences with Doordash, I finally gave up on them. I went onto my account to delete it and found out that there is no way to do so. I believe that this practice of not allowing a customer to delete their account borders on fraud....
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Review
Product
Reason of review
Return, Exchange or Cancellation Policy
DoorDash - Food took 1 1/2 hours and was cold
The food took nearly 1 1/2 hours to get to the house and was very cold by the time we got it. We ordered Mozzetta sticks, 2 orders of buffalo wings, and a burger. All of the food was very cold and not enjoyable. I would appreciate a full refund.
Review
Pros
- Very convenient
- Great food options
Cons
- Drivers can be rude
- Sometimes the delivery can take very long
Reason of review
Problem with delivery
Loss
$46
Preferred solution
Full refund
Tags
They are new service to our area recently Used them twice before with stellar service This the third time it was bad I placed the order and waited. Received the confirmation that restaurant got the order And that a driver was on the way That was it. Nothing after that...
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Review
DoorDash - Food took nearly 1 and a half hours(double the estimated time)
They food took very long and the driver would hang up on me abruptly when I called her
Review
DoorDash - Payment
Menu items were not available. I couldnt use a gift card for payments. It was very frustrating usingvthis service. We had choose a dinner from a different restaurant because your service didnt accept a gift card or different payment type. Not satisfied with doordash.
Review
Reason of review
Problems with payment
Loss
$50
Preferred solution
Full refund
Tags
DoorDash - Transaction
It charged my card, But on the app, the order didnt go through
Review
Cons
- Took money out my card
Reason of review
Order processing issue
Loss
$46
Preferred solution
Full Refund &/or my order
DoorDash - Didn’t get our order right
We ordered food and barley got half of it
Review
DoorDash - Refund on delivery fee
I had to pick up my own food after receiving an email stating my food had been delivered, which it had not. DoorDash is giving me *** about refunding the delivery fee
Review
DoorDash - Difficulty
They never put silverware in with the order!!! Missing items! Try fixing something with this company... next to impossible!!! It’s always on your end never theirs!! It sucks!!!!
Review
Service
DoorDash - Waste of time and money
Waited over an hour for cold food and missing items. Called customer service and was charged an extra fee to have missing items delivered in an estimated delivery time of an hour.
Review
DoorDash - Order not received, want a refund
Doordash representative fixed my problem and for my inconvience made my day better. Thank you doordash
Review
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First time using favor, driver never showed up and phone number listed for driver didn’t work and in the end order was marked as delivered with no food or contact...tried dele...