Filter by rating
filters
State:
Show
City:
Show
Product:
Show

Pissed Consumer Interviews ?

Video interviews are designed to showcase real customer experiences with a variety of companies. They give consumers a chance to tell their side of the story and expand upon their original complaint posted to PissedConsumer.com

This is an ongoing situation this business is horrible you don't contact nobody nobody knows nothing everybody says everything is in headquarters headquarters don't have no phone number headquarters don't have no email so then you guys have people sick and they wait on that money and then give him a time 24 to 48 hours they call you back if not there another 48 hours or maybe Tuesday Wednesday this business is the worst business that I've ever work with you in my life you guys are not business materials you guys don't have contact nothing horrible I want my money I'm going to take this situation a little bit seriously in a little bit more farther than this because it's not just not about $1,000 if it's mine you got people just been waiting on their money for weeks and time and time and time and you guys said he's telling everybody the same thing over and over and over again this ain't going to work this ain't going to be end of it and this is not going to be the last message you guys send for me because if I have to take this further for his legal legal actions that's what I will have to do
Most Helpful
Unbelievable!!! After many, many bad experiences with Doordash, I finally gave up on them. I went onto my account to delete it and found out that there is no way to do so. I believe that this practice of not allowing a customer to delete their account borders on fraud....
View full review
141 comments
Anonymous
#1740352

I had a similar experience. They have cancelled my order a few times but I have never seen the refunds in my credit card statement!!

View more comments
Review
#1076631 Review #1076631 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy

DoorDash in Carrollton, Texas - Where’s my activation kit?

4.0
Details
It took two calls and me doing my homework but the matter has been resolved
View full review
Review
#1657425 Review #1657425 is a subjective opinion of poster.
Pros
  • Usually had no problems
Tags
  • Good Service

DoorDash in Deer Park, Texas - Jack in the box

1.0
Details
I ordered tacos and wedges . My tacos are not even tacos they are enchiladas! The driver must have stuffed my order in the glovebox or something wow this is a first .
View full review
Review
#1657410 Review #1657410 is a subjective opinion of poster.
Pros
  • Dont have to leave the house
Cons
  • Horrible delivery service and no where to find a number to call
Tags
  • lack of response
  • No Refund For Missing Item

DoorDash in Deer Park, Texas - Jack in the box

1.0
Details
I ordered tacos and wedges . My tacos are not even tacos they are enchiladas! The driver must have stuffed my order in the glovebox or something wow this is a first .
View full review
Review
#1657407 Review #1657407 is a subjective opinion of poster.
1.0
Details

Update by user 2 hours ago

they actually are stealing money from me. they said they would remove the tip for the driver but not the delivery fees. so they are stealing from their employer drivers as well.

Original review posted by user 2 hours ago

their site was being glitchy and generated a second order without ever notifying me in any...
View full review
Review
#1657328 Review #1657328 is a subjective opinion of poster.
Pros
  • Convenience
Cons
  • Most of it at this point
Reason of review
Poor customer service
Loss
$25
Preferred solution
Full refund
Tags
  • Customer Service Bullies

DoorDash in Houston, Texas - Missing half of my order

I was only provided half of my order. I was missing 2 bacon, egg and cheese breakfast tacos and a side order of bacon
View full review
Review
#1657322 Review #1657322 is a subjective opinion of poster.

DoorDash in Tampa, Florida - Customer service

1.6
Details
It wasn’t completely resolved but whatever.
View full review
Review
#1657194 Review #1657194 is a subjective opinion of poster.

DoorDash in Buford, Georgia - Wrong items delivered

4.0
Details
The customer service agent resolved my issue. She asked did I want the item to be redilivered, a credit from door dash, or a refund. Agent was very nice and helpful.
View full review
Review
#1657147 Review #1657147 is a subjective opinion of poster.

DoorDash in Atlanta, Georgia - Order

5.0
Details
Waiting on new card to dash
View full review
Review
#1657129 Review #1657129 is a subjective opinion of poster.

DoorDash - Add Vehicle to my account

The phone just hung up ... guessing no one in the office Angry
View full review
Review
#1657074 Review #1657074 is a subjective opinion of poster.
Pros
  • I like food delivery
  • Overall i like the job
Cons
  • Customer service policy
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
  • Customer service lacking

Contact DoorDash Customer Service

Mailing Address:
DoorDash, Inc.
116 New Montgomery Street 4th Floor
San Francisco, California 94105
United States
Phone:
(650) 681-9470
All DoorDash Contacts

Latest Question

DoorDash Questions

DoorDash - App crash!

The app suddeny crashed and was not detecting the location. I restarted it, lost the order detail and customer address, it took a while and was fixed itself. I cut off the line when it was fixed, didnt talk to customer service
View full review
Review
#1657058 Review #1657058 is a subjective opinion of poster.