DOORDASH Reviews
DOORDASH Reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New Reviewer
- Fair price
- Delivery
- You can get charged without getting food
- Failed to deliver
- No verification process by delivery person of recipient order
Doordash is awful. Their drivers are the worst.
I had more than a few drivers take my order and leave it at a location other than the one I specified. What you have to do is complain to Doordash corporate. Demand that you receive a full refund on all horrible experiences with their unprofessional drivers. If they don't do a full refund contact your attorney general in your state.
This will force Doordash to do two things: One, they will hire better help and punish horrible drivers that can't follow instructions by kicking them off the app. Or two, keep sending in complaints to your attorney general when they mess up and don't do a full refund.
Eventually the AG will move against them. Its either shape up or ship out Doordash.
Unauthorized cjarges
User's recommendation: Watch your account.
I filled out an application like three months ago
“failed delivery”
User's recommendation: Just pick the *** up or pay the fees for uber eats.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New Reviewer- Dashers are nice
- Will not correct orders
- Horrible costumer service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerDashpass delivery charges
Charged twice for order
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Still haven't received my pay card
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerMissing food and rude
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Well if you weren't able to get anyone on chat or phone then I am about 99% sure I know what happened. On the dd side, sounds like there was a nationwide crash for the whole system, as for your dasher they obviously were affected therefore depending on where in the order process they were (pickup, enroute to you, etc) they more than likely did get a screen shot of your address info as we literally never know when the app is going to crash then no customer address we are just sitting ducks waiting, customer is exactly in your situation as you never get a notification that the app is about to crash so you're left with absolute frustration and hangry, the restaurants tablets go down as well so they could be in the middle of making your order, when these crashes happen doordash customer/merchant/dasher support phone and chat both go down for them as well.
It always causes a huge problem for everyone involved. I'm very sorry for what you experienced and definitely appreciate your frustration as I would absolutely be in the same mindset as you. Once everything comes back up and all is well, you will be refunded 100% or you can possibly choose to have it given back as dd credits. I hope this helps for any future issues.
Doordash crashes like this often. I would like to suggest for you to download to your phone if possible the app downdetector if you don't already have it.
There you can search at the top for doordash and mark it as a favorite that way you will always be able to see if the app as a whole is crashing or not. Hopefully that may ease your frustration with this company.