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Pissed Consumer Interviews ?

This is an ongoing situation this business is horrible you don't contact nobody nobody knows nothing everybody says everything is in headquarters headquarters don't have no phone number headquarters don't have no email so then you guys have people sick and they wait on that money and then give him a time 24 to 48 hours they call you back if not there another 48 hours or maybe Tuesday Wednesday this business is the worst business that I've ever work with you in my life you guys are not business materials you guys don't have contact nothing horrible I want my money I'm going to take this situation a little bit seriously in a little bit more farther than this because it's not just not about $1,000 if it's mine you got people just been waiting on their money for weeks and time and time and time and you guys said he's telling everybody the same thing over and over and over again this ain't going to work this ain't going to be end of it and this is not going to be the last message you guys send for me because if I have to take this further for his legal legal actions that's what I will have to do
Most Helpful
Unbelievable!!! After many, many bad experiences with Doordash, I finally gave up on them. I went onto my account to delete it and found out that there is no way to do so. I believe that this practice of not allowing a customer to delete their account borders on fraud....
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138 comments
Anonymous
#1734780

I’m glad I’m not the only one, this *** is *** me off.

Review
#1076631 Review #1076631 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy
1.0
Details
I ordered my Chinese food online and was told that it would be delivered in just under an hour and it never arrived. So I went to the restaurant to pick up my food when I got there the manager told me that Doordash never arrived and he had a handful of other orders...
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Review
#1635355 Review #1635355 is a subjective opinion of poster.

Doordash sucks

1.0
Details
They suck. I deliver for them and they lie about tipping. I delivered a walmart delivery and the lady I delivered to said she was sorry but she didn't have cash for tip so she would tip on app. I thought she was full of it. Later that night i checked app and no tip for me. A day later i see an article in ny times that they steal tips so i check my app. Walmart delivery now had a tip included but my pay was reduced to include tip. So originally it was a $7 delivery without tip after it was $7 with tip. Please tip cash to delivery drivers these companies only care about their bottom line
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Review
#1635297 Review #1635297 is a subjective opinion of poster.
Cons
  • Suck
  • Run away
Reason of review
They suck
Preferred solution
Pay drivers

DoorDash - Didn’t get all not food

I didn’t get my fried wontons and my first order was not free like y’all said it was
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Review
#1635271 Review #1635271 is a subjective opinion of poster.

DoorDash - Too many times. Bye Bye

1.0
Details
I get notified my order was picked up and 10 minutes away. After 10 minutes I see the driver is 27 min away. So I call. He says “hey I have multiple orders”. That meant my food would arrive 37 minutes after it was picked up. He said call door dash if I have a problem. I wouldn’t accept the food and I am done The last time this happened I was cussed out by the driver because of the same issue.
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Review
#1635259 Review #1635259 is a subjective opinion of poster.
1.6
Details
If you ordered food at a restaurant and they delivered the exact opposite of what you ordered would you find this acceptable? And when you bring it to the attention of management and they respond with "Oh we are sorry, we can give you a partial credit as a way to make...
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Review
#1635253 Review #1635253 is a subjective opinion of poster.
Pros
  • Usually good service
Cons
  • Failed customer support
  • Completely wrong order
  • Inaccuracy of my order
Reason of review
they delivered the wrong food
Loss
$5
Preferred solution
Full refund

DoorDash - Fraud

DoorDash - Fraud
Door dash took money out of my account for chipotle that I did not order.
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Review
#1635185 Review #1635185 is a subjective opinion of poster.

DoorDash - Placed a order and the app is not updating?

4.0
Details
The DoorDash app was not responding so I was unaware of my order going through.
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Review
#1635104 Review #1635104 is a subjective opinion of poster.

DoorDash - I didn’t get my fast pay

2.0
Details
I called door dash because I cashed out through fast pay and money did not go on card
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Review
#1635056 Review #1635056 is a subjective opinion of poster.
Reason of review
Problems with payment
Loss
$116
Preferred solution
Full refund

DoorDash - My account is deactivated

Door dash sucks. All i need to do is change my phone number. And it takes 24 to 48 hours for a specialist to fix it. What a *** joke.
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Review
#1635051 Review #1635051 is a subjective opinion of poster.

Contact DoorDash Customer Service

Mailing Address:
DoorDash, Inc.
116 New Montgomery Street 4th Floor
San Francisco, California 94105
United States
Phone:
(650) 681-9470
All DoorDash Contacts

Latest Question

DoorDash Questions

DoorDash - Drive my Order to sombodesele

Drive give my order to somebody else’s
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Review
#1634939 Review #1634939 is a subjective opinion of poster.