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Pissed Consumer Interviews ?

This is an ongoing situation this business is horrible you don't contact nobody nobody knows nothing everybody says everything is in headquarters headquarters don't have no phone number headquarters don't have no email so then you guys have people sick and they wait on that money and then give him a time 24 to 48 hours they call you back if not there another 48 hours or maybe Tuesday Wednesday this business is the worst business that I've ever work with you in my life you guys are not business materials you guys don't have contact nothing horrible I want my money I'm going to take this situation a little bit seriously in a little bit more farther than this because it's not just not about $1,000 if it's mine you got people just been waiting on their money for weeks and time and time and time and you guys said he's telling everybody the same thing over and over and over again this ain't going to work this ain't going to be end of it and this is not going to be the last message you guys send for me because if I have to take this further for his legal legal actions that's what I will have to do
Most Helpful
Unbelievable!!! After many, many bad experiences with Doordash, I finally gave up on them. I went onto my account to delete it and found out that there is no way to do so. I believe that this practice of not allowing a customer to delete their account borders on fraud....
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137 comments
Anonymous
#1731807

First time using favor, driver never showed up and phone number listed for driver didn’t work and in the end order was marked as delivered with no food or contact...tried dele...

Review
#1076631 Review #1076631 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy

DoorDash - Food took 1 1/2 hours and was cold

2.8
Details
The food took nearly 1 1/2 hours to get to the house and was very cold by the time we got it. We ordered Mozzetta sticks, 2 orders of buffalo wings, and a burger. All of the food was very cold and not enjoyable. I would appreciate a full refund.
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Review
#1626948 Review #1626948 is a subjective opinion of poster.
Pros
  • Very convenient
  • Great food options
Cons
  • Drivers can be rude
  • Sometimes the delivery can take very long
Reason of review
Problem with delivery
Loss
$46
Preferred solution
Full refund
Tags
  • Poor Customer Service Hung Up 4X
3.2
Details
They are new service to our area recently Used them twice before with stellar service This the third time it was bad I placed the order and waited. Received the confirmation that restaurant got the order And that a driver was on the way That was it. Nothing after that...
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Review
#1626859 Review #1626859 is a subjective opinion of poster.

DoorDash - Food took nearly 1 and a half hours(double the estimated time)

4.4
Details
They food took very long and the driver would hang up on me abruptly when I called her
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Review
#1626840 Review #1626840 is a subjective opinion of poster.

DoorDash - Payment

1.0
Details
Menu items were not available. I couldnt use a gift card for payments. It was very frustrating usingvthis service. We had choose a dinner from a different restaurant because your service didnt accept a gift card or different payment type. Not satisfied with doordash.
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Review
#1626716 Review #1626716 is a subjective opinion of poster.
Reason of review
Problems with payment
Loss
$50
Preferred solution
Full refund
Tags
  • Not Happy About Payment Options

DoorDash - Transaction

3.0
Details
DoorDash - Transaction
It charged my card, But on the app, the order didnt go through
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Review
#1626694 Review #1626694 is a subjective opinion of poster.
Cons
  • Took money out my card
Reason of review
Order processing issue
Loss
$46
Preferred solution
Full Refund &/or my order

DoorDash - Didn’t get our order right

1.0
Details
We ordered food and barley got half of it
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Review
#1626661 Review #1626661 is a subjective opinion of poster.

DoorDash - Refund on delivery fee

1.0
Details
I had to pick up my own food after receiving an email stating my food had been delivered, which it had not. DoorDash is giving me *** about refunding the delivery fee
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Review
#1626642 Review #1626642 is a subjective opinion of poster.

DoorDash - Difficulty

1.0
Details
They never put silverware in with the order!!! Missing items! Try fixing something with this company... next to impossible!!! It’s always on your end never theirs!! It sucks!!!!
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Review
#1626608 Review #1626608 is a subjective opinion of poster.

DoorDash - Waste of time and money

1.0
Details
Waited over an hour for cold food and missing items. Called customer service and was charged an extra fee to have missing items delivered in an estimated delivery time of an hour.
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Review
#1626479 Review #1626479 is a subjective opinion of poster.

Contact DoorDash Customer Service

Mailing Address:
DoorDash, Inc.
116 New Montgomery Street 4th Floor
San Francisco, California 94105
United States
Phone:
(650) 681-9470
All DoorDash Contacts

Latest Question

DoorDash Questions

DoorDash - Order not received, want a refund

5.0
Details
Doordash representative fixed my problem and for my inconvience made my day better. Thank you doordash
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Review
#1626466 Review #1626466 is a subjective opinion of poster.