DoorDash Reviews and Complaints
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Pissed Consumer Interviews
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Video interviews are designed to showcase real customer experiences with a variety of companies. They give consumers a chance to tell their side of the story and expand upon their original complaint posted to PissedConsumer.com
This is an ongoing situation this business is horrible you don't contact nobody nobody knows nothing everybody says everything is in headquarters headquarters don't have no phone number headquarters don't have no email so then you guys have people sick and they wait on that money and then give him a time 24 to 48 hours they call you back if not there another 48 hours or maybe Tuesday Wednesday this business is the worst business that I've ever work with you in my life you guys are not business materials you guys don't have contact nothing horrible I want my money I'm going to take this situation a little bit seriously in a little bit more farther than this because it's not just not about $1,000 if it's mine you got people just been waiting on their money for weeks and time and time and time and you guys said he's telling everybody the same thing over and over and over again this ain't going to work this ain't going to be end of it and this is not going to be the last message you guys send for me because if I have to take this further for his legal legal actions that's what I will have to do
Most Helpful
Unbelievable!!! After many, many bad experiences with Doordash, I finally gave up on them. I went onto my account to delete it and found out that there is no way to do so. I believe that this practice of not allowing a customer to delete their account borders on fraud....
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Review
Product
Reason of review
Return, Exchange or Cancellation Policy
DoorDash in Cleveland, Ohio - Missing items
Not well. Very unhappy about your customer service.
Review
DoorDash - You suck changed my saved address for this order
I have 2 saved address home and work. I selected my home address made an order from applebees and the program changed the address to a different adjacent city. This should never happen.
Review
Reason of review
you changed my saved address
Loss
$45
Preferred solution
Full refund
DoorDash - My card keeps declining on the app
It says to remove and read the card, but I don't have the option to remove a card. All I can do is add a card.
Review
Reason of review
Order processing issue
DoorDash in Las Vegas, Nevada - Did not make purchase I was charged for
The charge was made and I didn’t make it
DoorDash - Account
Terrible service waiting 8 minutes for someone to answer , he answers the. I wait 8 more minutes and he hasn’t came back
Review
Cons
- Customer service
Reason of review
Poor customer service
Loss
$20
Preferred solution
Full refund
Tags
DoorDash in Puyallup, Washington - Account
Still waiting for a representative been 8 minutes. With this loud Annoying Piano music. Representative answers call asks the problem then goes quite still didn’t get anything fixed just waiting. Didn’t even fix my issue.
WARNING: Be careful ordering through their app or you could get stuck paying for something you never received. My app was set to "Pick Up" orders instead of "Delivery," which I didn't realize when I placed an order (I have never used DoorDash for pick up). I realized...
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Review
Service
Pros
- Good food delivery
Cons
- Failed delivery
Reason of review
Poor customer service
Loss
$32
Preferred solution
Full refund
Tags
DoorDash in Philadelphia, Pennsylvania - Can’t start dashing
Now it's telling me that the internet connection is not working for me.
Review
Reason of review
Access/ activation issues
Preferred solution
Let the company propose a solution
DoorDash in Jacksonville, North Carolina - Still have not gotten my tracking number
I still have NOT gotten my confirmation.
Review
Reason of review
Order processing issue
Preferred solution
My confirmation and tracking number
Doordashermotorc almost hit me
They are going to work on it!
Review
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I had a similar experience. They have cancelled my order a few times but I have never seen the refunds in my credit card statement!!