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0 comments
1.0
Details
DoorDash - Dasher never showed up
I am beyond irate & disgustingly disappointed with your customer service, between the lies & disrespect I experienced. I am embarrassed that I have up until now spoken so highly of your company. When my order was placed it said that the Delivery time was 25 to 30...
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Author
Cons
  • Poor customer service
Reason of review
Poor customer service
Loss
$40
Preferred solution
Deliver product or service ordered
Tags
  • Food Never Arrived
Review #1594194 is a subjective opinion of poster.
0 comments

DoorDash - Horrible disrespect degrading absolutely not fair to consumers

3.6
Details
DoorDash - Horrible disrespect degrading absolutely not fair to consumers
I order Chinese food that cost $48 and my driver left the store and never came so I call the restaurant and they said they would order it from there store and it cost 40 but the 48 from door dash never got refunded and that’s disrespectful
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Author
Pros
  • Food is good if you get it
Cons
  • Never showed
  • Credits for doordash after refund like no i want my money
Reason of review
Problem with delivery
Loss
$48
Preferred solution
Full refund
Tags
Review #1594018 is a subjective opinion of poster.
0 comments

DoorDash - Never received my food order

1.0
Details
DoorDash - Never received my food order
DoorDash - Never received my food order
DoorDash - Never received my food order
DoorDash - Never received my food order
I had order from two different restaurant. Denny's and wing Plus. Wing Plus was missing a soup. And I was still charge for it. Christopher' did informed me to call the restaurant and let them know about the missing soup. Denny's, had the wrong address on file and sent the driver on the opposite side of town. I was informed by doordash that the driver left the food at the door. But it was the wrong address. I finally reach Emilio and he informed me that he was on his way and would be to me in 35 mins. It has been 2hr and haven't received my food
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Author
Pros
  • Same day pay
  • Convenience if it actually worked
  • Delivery rep
Cons
  • Cheese crisp delivered upside down and stuck to top of box
  • That my refund was not issued when i was told it would be
  • Customer service people mostly rude
Reason of review
Problem with delivery
Loss
$88
Preferred solution
Full refund
Tags
Review #1593906 is a subjective opinion of poster.
0 comments

DoorDash - App issues scheduling

DoorDash - App issues scheduling
DoorDash - App issues scheduling
I was scheduled for south arlington/ Mansfield from 5pm-9pm and when it was time to dash in that area it wouldn’t let me. It kept saying conflict with times. I then look on the schedule and it shows I’m not on schedule but it won’t let me schedule for any other time
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Author
Reason of review
Bad quality
Review #1593903 is a subjective opinion of poster.
0 comments

DoorDash - RUN AWAY!!!!! THEY ARE SCANDALOUS!!!

1.0
Details
DoorDash - RUN AWAY!!!!! THEY ARE SCANDALOUS!!!
DoorDash - RUN AWAY!!!!! THEY ARE SCANDALOUS!!!
DoorDash provides horrible service!!! Pretty much I had one day left for the free delivery trial and for some reason they STILL charged me for the fee. So, I called them and asked why I was getting charged... they told me that they wanted proof and asked me to send them an email with some screenshots. I did exactly what they said and guess what? .... THEY DIDN'T REPLY!!!! Literally, ghosted me. What made it even more annoying is that they continued to send me their "promotions" but still ignored my issue. HOW PROFESSIONAL. I'm not surprised to see how bad their reviews are. DO NOT SIGN UP OR ORDER FROM DOORDASH. AVOID THE DISAPPOINTMENT!!! Rant over.
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Author
Cons
  • Horrible service
  • Shitty service
  • Scandalous
Reason of review
Poor customer service
Loss
$15
Preferred solution
Full refund
Review #1593892 is a subjective opinion of poster.
0 comments

Doordash app encountered an error

Doordash app encountered an error
Doordash app encountered an error
Doordash app encountered an error
Doordash app encountered an error
Last delivery marked complete manually by DD. BUT SCHEDULED DASH WAS ABORTED; I was advised to stop for tonight and try again tomorrow.
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Author
Reason of review
Damaged or defective
Review #1592866 is a subjective opinion of poster.
0 comments

DoorDash - Unauthorized charges

1.5
Details
DoorDash - Unauthorized charges
Nothing since was on hold over 30 minutes then the agent hung up on me I cancelled my subscription months ago
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Author
Reason of review
Poor customer service
Loss
$30
Preferred solution
Full Refund and 10.00 credit for the inconvenience since now got over draft fees for something I didn’t authorize
Review #1592857 is a subjective opinion of poster.
0 comments

DoorDash - Error

DoorDash - Error
Every time I try to dash , I get an error screen
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Author
Reason of review
Problem with delivery
Review #1592291 is a subjective opinion of poster.
0 comments

DoorDash - Over charged my card

DoorDash - Over charged my card
This company overcharged my card twice. First 13.79 for my order and then another 15.29. Royal panda only charged me 8.65 with taxes and delivery fees it came to 15.29. Not 13.79 i need that 13.79 refunded back to my card immediately.
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Author
Cons
  • Overcharging
Reason of review
Problems with payment
Loss
$14
Preferred solution
Full refund
Review #1591682 is a subjective opinion of poster.

Contact DoorDash Customer Service

Mailing Address:
DoorDash, Inc.
116 New Montgomery Street 4th Floor
San Francisco, California 94105
United States
Phone:
(650) 681-9470
All DoorDash Contacts

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0 comments

DoorDash - Very delayed and consistently so

3.0
Details
DoorDash - Very delayed and consistently so
On many many many occasions I’ve ordered food to be somewhere within a 30 minute window, and it is never there in that time.
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Author
Reason of review
Problem with delivery
Review #1590760 is a subjective opinion of poster.